Lead Supervisor I

Tapestry
Pennsylvania
Workplace: OnsiteFull timeUSD 17 - 27.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Conflict resolution","Coaching","Data-driven decision making"]

Lead and embody a strong leadership presence on the sales floor to drive store performance, achieve sales targets, and deliver an exceptional customer experience. Serve as a brand ambassador for Coach values, implement company initiatives, and support store operations. Monitor sales data to identify trends, coach the team on development and clienteling, recruit and train as needed, and ensure compliance with company and store procedures while providing HR and conflict-resolution support.

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FursaFursa
Tapestry
Tapestry
3 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead and embody a strong leadership presence on the sales floor to drive store performance, achieve sales targets, and deliver an exceptional customer experience. Serve as a brand ambassador for Coach values, implement company initiatives, and support store operations. Monitor sales data to identify trends, coach the team on development and clienteling, recruit and train as needed, and ensure compliance with company and store procedures while providing HR and conflict-resolution support.
Location: Pennsylvania
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador to embody Coach values and increase brand awareness.
  • •Monitor and analyze sales data to identify trends and make recommendations to enhance store performance.
  • •Support store recruiting, interviewing, performance evaluation, and training as needed.
  • •Provide HR and conflict-resolution support to the team in the absence of the leadership team and enforce company/store policies and procedures.

Pay and Benefits

Salary: USD 17 - 27.75
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing in a competitive retail space at the Lead Supervisor level.
  • •Maintain physical ability to bend, reach, stretch, and regularly lift/carry at least 25 pounds, occasionally up to 50 pounds.
  • •Ability to climb, kneel, and maneuver throughout the sales floor and stockroom.
  • •Exhibit leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Demonstrate ability to analyze sales data and identify trends to improve store performance and team development.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusConflict resolutionCoachingData-driven decision making

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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