Gigs

1 month ago

Strategy & Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

End-to-end ownership of the customer lifecycle, from launch readiness to post-launch optimization, with a focus on designing scalable support motions, driving data-driven improvements, and leveraging AI to move faster in a complex telecom/fintech connectivity space.

Location: Amsterdam

Workplace: Onsite

Employment Type: Full time

Job Function: Strategy & Corporate Development

Key Responsibilities

•Lead customer implementations on the ground, from kickoff to go-live, scoping the support model and aligning internal teams
•Be the face of Gigs with customers across pre-sales, implementation, and post-launch to build trust and ensure successful outcomes
•Dig into the data to track activation funnels, identify drop-off patterns, and perform root cause analyses that drive actionable improvements
•Take field insights back to Product and Engineering, communicating how the platform breaks in practice and how to fix it
•Build AI into workflows to automate recurring tasks, accelerate analysis, and prototype internal tooling while ensuring deployments scale

Pay and Benefits

Perks:EquityHome OfficeLearning Budget

Key Requirements

•4+ years in a demanding operational environment (strategy & operations, bizops, management consulting, technical account management, or similar)
•Self-driven and relentlessly proactive; you identify problems, form a view, and start solving
•AI is part of your working stack; you use AI tools daily for analysis, automation, and internal tooling
•Comfortable reading and using SQL, spreadsheets, and BI tools; able to translate data findings into business decisions
•Credible with customers; you can run external meetings with executives and manage post-launch relationships

Experience:4+ yearsOperationsStrategyBizopsConsultingTechnical account management

Skills:CommunicationProblem-solvingLeadershipStakeholder managementCollaboration

Languages:English

Tech Stack:SQLBI toolsAINo-code tools

Company Brief

Gigs

Operates a blockchain-based marketplace and platform for musicians and fans, enabling NFT drops, digital collectibles, ticketing and fan engagement tools to monetize music, live events, and creator experiences using decentralized technologies.

Industry: Music Industry

Website

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Gigs

1 month ago

Strategy & Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Amsterdam

Workplace: Onsite

Employment Type: Full time

Job Function: Strategy & Corporate Development

Key Responsibilities

•Lead customer implementations on the ground, from kickoff to go-live, scoping the support model and aligning internal teams
•Be the face of Gigs with customers across pre-sales, implementation, and post-launch to build trust and ensure successful outcomes
•Dig into the data to track activation funnels, identify drop-off patterns, and perform root cause analyses that drive actionable improvements
•Take field insights back to Product and Engineering, communicating how the platform breaks in practice and how to fix it
•Build AI into workflows to automate recurring tasks, accelerate analysis, and prototype internal tooling while ensuring deployments scale

Pay and Benefits

Perks:EquityHome OfficeLearning Budget

Key Requirements

•4+ years in a demanding operational environment (strategy & operations, bizops, management consulting, technical account management, or similar)
•Self-driven and relentlessly proactive; you identify problems, form a view, and start solving
•AI is part of your working stack; you use AI tools daily for analysis, automation, and internal tooling
•Comfortable reading and using SQL, spreadsheets, and BI tools; able to translate data findings into business decisions
•Credible with customers; you can run external meetings with executives and manage post-launch relationships

Experience:4+ yearsOperationsStrategyBizopsConsultingTechnical account management

Skills:CommunicationProblem-solvingLeadershipStakeholder managementCollaboration

Languages:English

Tech Stack:SQLBI toolsAINo-code tools

Company Brief

Gigs

Industry: Music Industry

Website