Brand Operations Specialist, Monetization Product Operation

TikTok
New York
Full timeFunction: Communications, PR & CommunityExperience: 3+ yearsSkills: ["Customer centricity","Self-motivation","Attention to detail","Communication","Project management","Organizational skills","Analytical skills","Stakeholder influence"]

Own the end-to-end setup, trafficking, QA, and reporting for reservation (premium brand) monetization campaigns. Monitor delivery as a technical campaign manager, troubleshooting and coordinating creative approvals to ensure strong client experiences. Partner with Sales and Client Solutions to translate complex campaign requirements for smooth execution, collaborate with Product/Engineering to investigate issues and share market feedback, and help launch new features through readiness, documentation, and training.

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FursaFursa
TikTok
TikTok
1 day ago

Brand Operations Specialist, Monetization Product Operation

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own the end-to-end setup, trafficking, QA, and reporting for reservation (premium brand) monetization campaigns. Monitor delivery as a technical campaign manager, troubleshooting and coordinating creative approvals to ensure strong client experiences. Partner with Sales and Client Solutions to translate complex campaign requirements for smooth execution, collaborate with Product/Engineering to investigate issues and share market feedback, and help launch new features through readiness, documentation, and training.
Location: New York
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Own end-to-end setup, trafficking, quality assurance, and reporting for reservation campaigns to ensure accurate launches and client expectations are met.
  • •Monitor campaign delivery as a technical campaign manager, troubleshoot issues, coordinate creative approvals, and generate scheduled and ad-hoc reporting.
  • •Act as a key technical and operational partner to Sales and Client Solutions to translate complex campaign requirements into actionable execution concepts.
  • •Partner with Product and Engineering to investigate issues, share market feedback, and help improve platform capabilities, workflows, and service quality.
  • •Identify and implement workflow, tooling, and ways-of-working improvements to increase efficiency, quality, and scalability.

Key Requirements

  • •3+ years in ad operations, programmatic/paid social buying, and/or technical client service experience.
  • •Hands-on experience managing campaigns on reservation/auction-based media-buying platforms.
  • •Strong understanding of campaign setup, QA, delivery monitoring, reporting fundamentals, and troubleshooting/escalation.
  • •Ability to turn data into clear insights and practical recommendations.
  • •Experience working with third-party measurement partners such as IAS, DV, DCM, or MOAT.
Experience:3+ yearsProgrammatic advertisingPaid socialAd operationsTechnical client service
Skills:Customer centricitySelf-motivationAttention to detailCommunicationProject managementOrganizational skillsAnalytical skillsStakeholder influence

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn