Manager, Account Management, Enterprise

Profound
San Francisco
Workplace: OnsiteFull timeUSD 135,000 - 210,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Leadership","Coaching","Communication","Emotional intelligence","Strategic thinking"]

Lead and mentor a team of Enterprise Account Managers responsible for renewal and expansion revenue across Profound's largest customers. Define playbooks and processes for enterprise engagements, coach through complex, high-value commercial cycles, and partner with Product, Engagement Management, and Revenue leadership to build a scalable, high-performing enterprise account management function.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Profound
Profound
4 months ago

Manager, Account Management, Enterprise

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead and mentor a team of Enterprise Account Managers responsible for renewal and expansion revenue across Profound's largest customers. Define playbooks and processes for enterprise engagements, coach through complex, high-value commercial cycles, and partner with Product, Engagement Management, and Revenue leadership to build a scalable, high-performing enterprise account management function.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Lead, coach, and develop a team of Enterprise Account Managers, setting clear expectations and holding the team accountable to monthly and quarterly revenue targets for renewals, cross-sells, and upsells
  • •Own the team’s enterprise book of business and be directly accountable for renewal rates, net revenue retention, and expansion revenue
  • •Design and refine enterprise account management playbooks covering the full customer lifecycle from onboarding handoff through renewal and expansion
  • •Run regular pipeline reviews, deal inspections, and forecast calls to ensure accuracy, identify risk early, and coach enterprise deal strategy
  • •Build a data-driven team culture rooted in CRM hygiene, pipeline discipline, and transparent reporting

Pay and Benefits

Salary: USD 135,000 - 210,000 annually
Equity and Bonus:Equity

Key Requirements

  • •5+ years of SaaS experience in enterprise account management, customer success, or expansion sales, including at least 2 years directly managing a quota-carrying team
  • •proven track record of leading teams that meet or exceed renewal and expansion targets within an enterprise segment
  • •strong coaching and development framework with a passion for building high-performing teams
  • •deep expertise in consultative selling and navigating complex, multi-stakeholder enterprise deal cycles involving procurement and legal
  • •strong forecasting ability and pipeline discipline with experience using CRM tools to drive data-informed decisions
Experience:5+ yearsSaaSEnterprise softwareCustomer success
Skills:LeadershipCoachingCommunicationEmotional intelligenceStrategic thinking
Tech Stack:CRM

Company Brief

Profound
Builds an AI visibility and answer‑engine optimization platform that helps enterprise brands measure, optimize, and control how they appear across ChatGPT, Google AI, Perplexity and other AI/answer engines.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series B
Headquarters: New York, United States
Founded: 2024
WebsiteLinkedIn