Commercial Early Talent Leadership Development Program - Customer Excellence

Eaton
Budapest
Workplace: HybridFull timeFunction: People, HR & TalentEducation: bachelorsSkills: ["Communication","Proactive","Curiosity","Analytical thinking","Collaboration"]

Join a three-year leadership development program with rotational assignments across customer-experience and commercial roles. Begin in a Customer Excellence Analyst position in Budapest, analyzing end-to-end customer process flows, identifying improvement opportunities, and working with customers and cross-functional teams to raise satisfaction and customer KPIs. Build broad exposure through multiple 12-month rotations, with international experience and structured training, coaching, and networking.

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Eaton
Eaton
3 months ago

Commercial Early Talent Leadership Development Program - Customer Excellence

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Last checked: 5 hours agoStatus: Live

Job Summary

Join a three-year leadership development program with rotational assignments across customer-experience and commercial roles. Begin in a Customer Excellence Analyst position in Budapest, analyzing end-to-end customer process flows, identifying improvement opportunities, and working with customers and cross-functional teams to raise satisfaction and customer KPIs. Build broad exposure through multiple 12-month rotations, with international experience and structured training, coaching, and networking.
Location: Budapest
Workplace: Hybrid
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Graduate level

Key Responsibilities

  • •Research customer requirements and analyze positive and negative customer feedback.
  • •Analyze and document end-to-end process flows that impact customer experience and satisfaction.
  • •Support documentation and improvement of customer communication flows across functions, including opportunities for digitalization.
  • •Contribute to data-driven continuous improvement and process optimization initiatives, including developing process maps for current and future states.
  • •Collaborate with cross-functional stakeholders to support customer-focused improvements and assist with business case development and management presentations.

Pay and Benefits

Perks:Relocation

Key Requirements

  • •Bachelor’s degree completed in 2025 or to be completed by August 2026 in engineering-related disciplines.
  • •Up to a maximum of 3 years of relevant work or internship experience (advantage).
  • •Strong communication skills and a proactive, curious mindset.
  • •Analytical thinking with comfort working with data and insights.
  • •Flexibility and willingness to relocate within the EMEA region during the program.
Education:Bachelor's in Engineering-related disciplines
Skills:CommunicationProactiveCuriosityAnalytical thinkingCollaboration

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn