2 days ago

TikTok Shop - Site Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Oversee end-to-end e-commerce fulfillment operations for TikTok Shop’s regional network, including inbounding, pick/pack, and outbound execution. Own operational KPIs and cost targets across safety, productivity, quality, and financial goals, while supporting peak-season planning and long-term strategy inputs. Drive continuous improvement and network-wide projects, coordinate cross-functional and third-party partners, and set team objectives, metrics, and performance feedback.

Location: Houston

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage end-to-end e-commerce fulfillment operations, including inbounding goods, pick, pack, and outbound operations.
•Own and deliver operational KPIs and cost targets across safety, productivity, quality, and financial goals.
•Provide strategic and long-term planning inputs, including peak season planning.
•Drive continuous improvement to optimize operations and improve productivity.
•Establish objectives and metrics for node operations and set goals for team members, including measuring performance and providing feedback.

Key Requirements

•Bachelor’s degree in Business, Logistics, Operations, Engineering, or related field, or equivalent practical experience.
•5+ years of experience managing third-party logistics providers/vendors.
•Strong project management and continuous improvement skills.
•Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs.
•Track record of operations management success, including problem solving, capacity planning, and cost management.

Experience:LogisticsE-commerceThird-party logistics

Education:Bachelor's

Skills:Project managementContinuous improvementProblem solvingCapacity planningTeam leadership

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

TikTok Shop - Site Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Houston

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Manage end-to-end e-commerce fulfillment operations, including inbounding goods, pick, pack, and outbound operations.
•Own and deliver operational KPIs and cost targets across safety, productivity, quality, and financial goals.
•Provide strategic and long-term planning inputs, including peak season planning.
•Drive continuous improvement to optimize operations and improve productivity.
•Establish objectives and metrics for node operations and set goals for team members, including measuring performance and providing feedback.

Key Requirements

•Bachelor’s degree in Business, Logistics, Operations, Engineering, or related field, or equivalent practical experience.
•5+ years of experience managing third-party logistics providers/vendors.
•Strong project management and continuous improvement skills.
•Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs.
•Track record of operations management success, including problem solving, capacity planning, and cost management.

Experience:LogisticsE-commerceThird-party logistics

Education:Bachelor's

Skills:Project managementContinuous improvementProblem solvingCapacity planningTeam leadership

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn