Enterprise Select Implementation Consultant - ET/CT Zone

Samsara
Chicago
Workplace: RemoteFull timeUSD 100,406 - 151,875 annuallyFunction: Customer Success & Account ManagementExperience: 6+ yearsEducation: bachelorsSkills: ["Customer-facing communication","Problem-solving","Priority management","Emotional intelligence","Stakeholder management"]

Own enterprise customer relationships and guide IoT deployments from onboarding through adoption, advocacy, and renewal. You’ll manage implementation progress, create launch plans to drive product usage, track account health, and run trainings for executives and day-to-day users. Working cross-functionally with Sales, Support, Sales Engineering, and Product, you’ll help customers achieve fast time to value while solving complex, high-visibility customer challenges.

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FursaFursa
Samsara
Samsara
1 day ago

Enterprise Select Implementation Consultant - ET/CT Zone

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Own enterprise customer relationships and guide IoT deployments from onboarding through adoption, advocacy, and renewal. You’ll manage implementation progress, create launch plans to drive product usage, track account health, and run trainings for executives and day-to-day users. Working cross-functionally with Sales, Support, Sales Engineering, and Product, you’ll help customers achieve fast time to value while solving complex, high-visibility customer challenges.
Location: Chicago
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own the customer relationship and ensure successful deployment of the IoT solution for enterprise customers in fleets and industrial assets.
  • •Manage technology deployment and help customers achieve quick time to value.
  • •Create launch plans and roadmaps to increase product usage, while tracking implementation progress and account health.
  • •Run training sessions and demonstrate the technology to both executives and day-to-day users across numerous use cases.
  • •Juggle multiple customer engagements in parallel and mentor wider Customer Success and Support teams.
Travel: Low travel

Pay and Benefits

Salary: USD 100,406 - 151,875 annually
Equity and Bonus:Equity
Perks:Remote WorkLearning BudgetHealth InsuranceParental Leave

Key Requirements

  • •6+ years of experience in a senior customer success, account management, or strategic consulting role, with enterprise SaaS experience preferred.
  • •Experience supporting or working with technical products.
  • •Demonstrated end-to-end system implementation and consultative skills across executives and day-to-day users.
  • •Proven ability to build trust and communicate effectively with diverse stakeholders, including Product and Engineering leadership.
  • •Bachelor’s degree from a 4-year institution.
Experience:6+ yearsEnterprise SaaSIoTCustomer successAccount management
Education:Bachelor's
Skills:Customer-facing communicationProblem-solvingPriority managementEmotional intelligenceStakeholder management
Languages:English
Tech Stack:IoTVideo-Based SafetyVehicle TelematicsFleet and industrial asset monitoring

Company Brief

Samsara
Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.
Industry: Supply Chain Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn