Sales Support Representative I

SiteOne Landscape Supply
United States
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Communication","Organizational","Time management","Negotiation","Decision-making"]

Provide sales support to Key Account Managers and Business Development Managers by diagnosing customer needs, generating quotes, taking orders, and coordinating order logistics and fulfillment. Build deep customer relationships via phone, may manage a small book of business, and help grow gross margin year over year. Use CRM tools to track opportunities and pipeline, maintain high customer satisfaction, and stay current on industry and emerging technologies.

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SiteOne Landscape Supply
SiteOne Landscape Supply
2 days ago

Sales Support Representative I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide sales support to Key Account Managers and Business Development Managers by diagnosing customer needs, generating quotes, taking orders, and coordinating order logistics and fulfillment. Build deep customer relationships via phone, may manage a small book of business, and help grow gross margin year over year. Use CRM tools to track opportunities and pipeline, maintain high customer satisfaction, and stay current on industry and emerging technologies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Provide sales support to Key Account Managers and Business Development Managers, proactively communicating customer needs and issues.
  • •Handle day-to-day customer needs: diagnose problems, provide quotes, take orders, coordinate order logistics, and source/monitor fulfillment via phone.
  • •Develop deep and lasting customer relationships via phone and maintain high customer satisfaction.
  • •May manage a small book of business and support growth of gross margin year over year using solution-focused sales tools and processes.
  • •Use CRM tools to manage account activity, track opportunities, document interactions, and report pipeline and performance.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceDisability InsurancePaid HolidaysRemote Work

Key Requirements

  • •1-3 years of customer service or sales support experience preferred.
  • •Knowledge of trends in the green industry; familiarity with landscape, nursery, forestry, and/or irrigation products preferred.
  • •Proven knowledge of the sales cycle and solution selling techniques.
  • •Ability to leverage CRM tools to organize accounts, manage opportunities, and execute sales consistently.
  • •High school diploma or equivalent required; college degree preferred.
Experience:Green industryLandscapingNurseryIrrigation
Education:High School
Skills:CommunicationOrganizationalTime managementNegotiationDecision-making
Languages:En-us
Tech Stack:CRMMicrosoft OfficeExcelWordPowerPoint

Company Brief

SiteOne Landscape Supply
Specialty wholesale distributor of landscape, irrigation, hardscape, and outdoor living products for professional contractors. Serves green industry customers through a large branch network across the United States and Canada.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Roswell, United States
Founded: 2014
WebsiteLinkedIn