Supervisor Airport Services - Johannesburg
Emirates Group
Johannesburg
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsEducation: high_schoolSkills: ["Advanced customer service delivery","Relationship-building","Timely problem resolution","Administrative support","Team coaching"]Supervise and coordinate airport services to ensure timely, efficient, and professional operations in line with commercial, safety, and security policies. Coordinate handling agents, service providers, other airlines, and authorities to keep operations fully covered, minimize customer disruption, and manage post-flight activities. Handle passenger queries, complaints, and claims, process baggage claims, support the ticket desk, and coach/develop airport services agents while assisting with performance reviews.

