Bilingual Client Relationship Consultant 3 (Banker) - ID-Karcher Nampa (33hrs)

U.S. Bancorp
Idaho
Workplace: OnsiteFull timeUSD 21.94 - 26.82 hourlyFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Relationship building","Communication","Interpersonal skills","Recommendation skills"]

Build trusted relationships with customers through in-person, appointment, and virtual outreach, advising them on banking needs and digital self-service options. Provide an optimal client experience by greeting clients, processing basic transactions, opening consumer and business accounts, completing service requests, and submitting credit applications. Maintain knowledge of retail deposit and loan products, proactively follow up, and partner with branch teams to serve customers with accuracy and operational excellence.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 month ago

Bilingual Client Relationship Consultant 3 (Banker) - ID-Karcher Nampa (33hrs)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 days agoStatus: Live

Job Summary

Build trusted relationships with customers through in-person, appointment, and virtual outreach, advising them on banking needs and digital self-service options. Provide an optimal client experience by greeting clients, processing basic transactions, opening consumer and business accounts, completing service requests, and submitting credit applications. Maintain knowledge of retail deposit and loan products, proactively follow up, and partner with branch teams to serve customers with accuracy and operational excellence.
Location: Idaho
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage customers via multiple channels to provide counsel based on their goals and needs using a digital-first mindset
  • •Assess and process customer and account information, and maintain knowledge of consumer and business banking products and services
  • •Proactively educate clients on emerging and self-service digital products to support their banking needs
  • •Open new consumer and business accounts, complete service requests, and submit credit applications
  • •Coordinate with branch team members and partners to deliver a consistent, optimal client experience

Pay and Benefits

Salary: USD 21.94 - 26.82 hourly
Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveParental LeaveAdoption AssistanceLong-term Disability

Key Requirements

  • •High school diploma or equivalent
  • •Typically 4–5 years of job-related retail banking experience (or a combination of experience and commensurate training)
  • •Bilingual ability to read, write, and speak Spanish and English at business level proficiency
  • •Ability to build and foster client relationships through proactive outreach and follow up
  • •Thorough knowledge of applicable bank and branch policies, procedures, support systems, and retail products and services
Experience:Financial services
Education:High School
Skills:Customer serviceRelationship buildingCommunicationInterpersonal skillsRecommendation skills
Licenses:NMLS
Languages:SpanishEnglish
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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