Senior Business Process Specialist

Emerson
Mexico
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: bachelorsSkills: ["Customer-centric mindset","Crisis management","Resilience","Communication","Multi-tasking"]

Own quote and order entry business process support by creating and maintaining part numbers in Oracle, executing pricing updates using reports and pricing models, and ensuring timely CRM/RFQ and support request handling. Track implementation metrics via Excel dashboards, support lead time requests with customer responses, and maintain Power BI dashboards and ERP/business process improvements to keep sales operations running smoothly.

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Emerson
Emerson
3 days ago

Senior Business Process Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own quote and order entry business process support by creating and maintaining part numbers in Oracle, executing pricing updates using reports and pricing models, and ensuring timely CRM/RFQ and support request handling. Track implementation metrics via Excel dashboards, support lead time requests with customer responses, and maintain Power BI dashboards and ERP/business process improvements to keep sales operations running smoothly.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Initiate part number creation and extensions after orders are received, implementing agreed technical product descriptions in the system.
  • •Maintain pricing by pulling reports from Oracle and Excel, applying pricing models, and updating products in Oracle ERP.
  • •Archive documents and RFQs in the electronic database (OCM) and register/assign RFQs and support requests in the CRM queue.
  • •Respond to lead time support requests by educating customers on where to find information and providing requested responses.
  • •Support business process execution by maintaining Power BI dashboards and daily reports, and test implementations/improvements such as BTAB and CRM enhancements.

Pay and Benefits

Perks:Health InsuranceDentalVision401kEmployee AssistancePaid LeaveParental Leave

Key Requirements

  • •Bachelor’s degree in STEM or a related field.
  • •Minimum 2 years’ experience in a similar role within the industrial space.
  • •Effective communication, negotiation, and influencing skills.
  • •Ability to multi-task and manage competing priorities.
  • •Technical literacy with the ability to comprehend technical details.
Experience:2+ yearsIndustrial
Education:Bachelor's
Skills:Customer-centric mindsetCrisis managementResilienceCommunicationMulti-tasking
Tech Stack:OracleOracle ERPExcelPower BICRMOCMBTAB

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn