SoFi Technologies

3 weeks ago

Sr IT, Executive Technology Partner

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a strategic, white-glove technology partner to SoFi’s executive leadership team, delivering proactive support for hardware, software, mobile, and collaboration tools. Ensure flawless execution for executive meetings, boardrooms, and AV setups, troubleshoot issues with calm clarity, and improve tools and workflows through cross-functional collaboration. Maintain IT documentation and coach executives on best practices while staying current on emerging tech trends.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Serve as a trusted advisor and go-to technical partner for the executive team and their assistants.
•Provide personalized technical guidance across hardware, software, mobile, and collaboration tools.
•Ensure flawless execution for executive meetings, boardrooms, and AV setups.
•Troubleshoot technical issues and translate challenges into calm, confident solutions.
•Collaborate cross-functionally to resolve issues and improve tools, workflows, and IT documentation.

Pay and Benefits

Salary: USD 28.16 - 52.8 hourly

Key Requirements

•Bachelor’s degree in IT, Computer Science, or equivalent work experience.
•4+ years of IT support, including experience supporting executives and senior leaders.
•Experience using and managing ServiceNow (must-have).
•Mastery of Windows, macOS, mobile platforms, and tools like Google Workspace, Zoom, and Slack.
•Outstanding communication and high emotional intelligence to provide calm, empathetic executive support.

Experience:4+ years

Education:Bachelor's

Skills:CommunicationEmotional intelligenceEmpathyDiscretionProactive problem-solving

Certifications:CompTIA A+CompTIA Network+CompTIA Security+ITIL

Languages:Spanish

Tech Stack:ServiceNowWindowsMacOSGoogle WorkspaceZoomSlackZoom RoomsNEATQ-SYSLogitechGeminiGleanMobile platformsAV systems

Company Brief

SoFi Technologies

Industry: Neobanking

Website

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SoFi Technologies

3 weeks ago

Sr IT, Executive Technology Partner

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Serve as a trusted advisor and go-to technical partner for the executive team and their assistants.
•Provide personalized technical guidance across hardware, software, mobile, and collaboration tools.
•Ensure flawless execution for executive meetings, boardrooms, and AV setups.
•Troubleshoot technical issues and translate challenges into calm, confident solutions.
•Collaborate cross-functionally to resolve issues and improve tools, workflows, and IT documentation.

Pay and Benefits

Salary: USD 28.16 - 52.8 hourly

Key Requirements

•Bachelor’s degree in IT, Computer Science, or equivalent work experience.
•4+ years of IT support, including experience supporting executives and senior leaders.
•Experience using and managing ServiceNow (must-have).
•Mastery of Windows, macOS, mobile platforms, and tools like Google Workspace, Zoom, and Slack.
•Outstanding communication and high emotional intelligence to provide calm, empathetic executive support.

Experience:4+ years

Education:Bachelor's

Skills:CommunicationEmotional intelligenceEmpathyDiscretionProactive problem-solving

Certifications:CompTIA A+CompTIA Network+CompTIA Security+ITIL

Languages:Spanish

Tech Stack:ServiceNowWindowsMacOSGoogle WorkspaceZoomSlackZoom RoomsNEATQ-SYSLogitechGeminiGleanMobile platformsAV systems

Company Brief

SoFi Technologies

Industry: Neobanking

Website