Customer Experience Banker - Hoffman Estates

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Identify customer financial goals, recommend appropriate deposit and banking products, and process transactions accurately while balancing daily. Use a disciplined sales approach, follow-up, outbound calling, and referrals to expand relationships. Educate customers on deposit products and connect them to other bank areas while following operational, security, risk, and regulatory policies.