Sales Coordinator - Renewals

Forward Financing
Dominican Republic
Workplace: RemoteFull timeFunction: SalesEducation: bachelorsSkills: ["Communication","Prioritization","Organizational skills","Problem-solving","Phone etiquette"]

Coordinate renewals for funding prospects by partnering with Account Executives, customers, and sales partners to keep communication timely and accurate. Gather required customer stipulations, confirm renewal eligibility, and support the renewals team with balance checks, contract copies, and sensitive-information handling. Help resolve process issues with internal teams, discuss deal details directly with partners, and assist customers with product understanding via calls and emails.

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FursaFursa
Forward Financing
Forward Financing
1 day ago

Sales Coordinator - Renewals

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Coordinate renewals for funding prospects by partnering with Account Executives, customers, and sales partners to keep communication timely and accurate. Gather required customer stipulations, confirm renewal eligibility, and support the renewals team with balance checks, contract copies, and sensitive-information handling. Help resolve process issues with internal teams, discuss deal details directly with partners, and assist customers with product understanding via calls and emails.
Location: Dominican Republic
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Assist in prospecting, processing, and approval stages by collecting bank statements and required customer stipulations from customers and sales partners.
  • •Respond promptly to sales partners and customers to confirm renewal eligibility.
  • •Support renewals with administrative tasks such as confirming current balances and sending contract copies and other sensitive information.
  • •Collaborate with internal teams to identify and solve process-improvement opportunities.
  • •Communicate with sales partners and assist customers on product understanding through inbound/outbound calls and emails.

Key Requirements

  • •Advanced English fluency.
  • •Interest in a sales support role and ability to learn quickly within a sales organization.
  • •Proactive, strong communication skills with the ability to prioritize.
  • •Proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • •Exceptional organizational skills and top phone etiquette working with internal and external partners.
Education:Bachelor's
Skills:CommunicationPrioritizationOrganizational skillsProblem-solvingPhone etiquette
Languages:English
Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

Forward Financing
Forward Financing is a Boston-based fintech lender that provides fast, flexible revenue-based working capital to small businesses nationwide, using proprietary underwriting and capital markets facilities to deliver timely funding solutions.
Industry: Lending
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Private Equity Backed
Headquarters: Boston, United States
Founded: 2012
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