Process Support Engineer

Applied Materials
Boise
Workplace: OnsiteFull timeUSD 108,000 - 148,500Function: Communications, PR & CommunityExperience: 5+ yearsEducation: bachelorsSkills: ["Customer-facing communication","Troubleshooting","Root cause analysis","Data analysis","Problem-solving"]

Serve as a frontline liaison between customers and the business unit, providing high-visibility on-site installation support, diagnoses, troubleshooting, and service/repair of complex semiconductor manufacturing equipment. Partner with customers and R&D teams to optimize tool performance and develop/execute process experiments, including DOEs. Use data and statistics to compile reports, perform root-cause analysis, and resolve technically challenging process and product issues across technologies like CVD, ALD, etch, PVD, anneal, and implant.

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FursaFursa
Applied Materials
Applied Materials
4 months ago

Process Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Serve as a frontline liaison between customers and the business unit, providing high-visibility on-site installation support, diagnoses, troubleshooting, and service/repair of complex semiconductor manufacturing equipment. Partner with customers and R&D teams to optimize tool performance and develop/execute process experiments, including DOEs. Use data and statistics to compile reports, perform root-cause analysis, and resolve technically challenging process and product issues across technologies like CVD, ALD, etch, PVD, anneal, and implant.
Location: Boise
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Act as liaison between the customer and the business unit for assigned projects, ensuring clear understanding of issues and delivery of solutions.
  • •Provide on-site installation support and oversee diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • •Optimize tool performance to meet customer process and integration requirements when necessary.
  • •Check and approve operational quality of system equipment.
  • •Instruct customers on operation and maintenance of the system.
Travel: Medium travel

Pay and Benefits

Salary: USD 108,000 - 148,500

Key Requirements

  • •Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industry.
  • •3+ years of experience in Applications or Process Engineering, ideally in Etch.
  • •Knowledge of 3 or more processes on 1 or more technologies.
  • •Bachelor’s degree in a STEM field.
  • •Experience guiding products through their lifecycle from concept to final qualification.
Experience:5+ yearsSemiconductor capital equipmentSemiconductor manufacturingHigh-techProcess engineeringEtchAdvanced semiconductor chips
Education:Bachelor's
Skills:Customer-facing communicationTroubleshootingRoot cause analysisData analysisProblem-solving
Tech Stack:Chemical Vapor DepositionAtomic Layer DepositionPlasma Reactive Ion EtchPhysical Vapor DepositionAnnealImplantDOEsStatisticsData analysis

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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