Process Support Engineer
Applied Materials
Boise
Workplace: OnsiteFull timeUSD 108,000 - 148,500Function: Communications, PR & CommunityExperience: 5+ yearsEducation: bachelorsSkills: ["Customer-facing communication","Troubleshooting","Root cause analysis","Data analysis","Problem-solving"]Serve as a frontline liaison between customers and the business unit, providing high-visibility on-site installation support, diagnoses, troubleshooting, and service/repair of complex semiconductor manufacturing equipment. Partner with customers and R&D teams to optimize tool performance and develop/execute process experiments, including DOEs. Use data and statistics to compile reports, perform root-cause analysis, and resolve technically challenging process and product issues across technologies like CVD, ALD, etch, PVD, anneal, and implant.

