Head of Operations - Instawork Robotics Labs

Instawork
Bengaluru
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 12+ yearsSkills: ["Ownership","Agility","Resilience","Operational judgment","Bias for action"]

Build and scale real-world operations for Instawork Robotics Labs, defining an operating model, processes, metrics, and systems from the ground up. Own large, distributed workflows across multiple locations and teams, and hire/develop operators who drive accountability and execution. Turn operational bottlenecks into repeatable structure, make fast decisions with incomplete information, and design for 10x growth while maintaining quality and speed.

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FursaFursa
Instawork
Instawork
1 day ago

Head of Operations - Instawork Robotics Labs

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Build and scale real-world operations for Instawork Robotics Labs, defining an operating model, processes, metrics, and systems from the ground up. Own large, distributed workflows across multiple locations and teams, and hire/develop operators who drive accountability and execution. Turn operational bottlenecks into repeatable structure, make fast decisions with incomplete information, and design for 10x growth while maintaining quality and speed.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Build and scale operations from the ground up by defining the operating model, processes, hiring plans, metrics, and scaling systems.
  • •Own large, distributed, real-world operations across multiple locations, teams, and workflows.
  • •Build high-performing teams by recruiting exceptional operators, developing leaders, and setting a high bar for execution.
  • •Turn chaos into structure by identifying bottlenecks, creating repeatable processes, and continuously improving operations.
  • •Operate at speed by making fast decisions during ambiguity, solving issues on the ground, and driving performance, quality, productivity, and efficiency.

Key Requirements

  • •12+ years of experience in operations.
  • •Proven track record building and running large, distributed, real-world operations across multiple locations.
  • •Experience operating in e-commerce, logistics, marketplaces, field operations, fast-scaling startups, or hardware-adjacent environments.
  • •Strong people leadership experience building accountable teams and operating models from scratch.
  • •Exceptional operational judgment, ability to act with incomplete information, and a bias toward action balancing speed, quality, cost, and scale.
Experience:12+ yearsE-commerceLogisticsMarketplacesField operationsFast-scaling startupsHardware
Skills:OwnershipAgilityResilienceOperational judgmentBias for action
Languages:English

Company Brief

Instawork
Operates a marketplace connecting hourly workers with shift-based jobs in hospitality, events, retail, and logistics, providing hiring, scheduling, and payroll tools to businesses and flexible work opportunities to professionals.
Industry: HR Tech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn