CarMax

3 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Deliver a customer-first experience by guiding customers through the car-buying and selling process, including sales, appraisals, test drives, and financing applications. Assess vehicle condition, perform cosmetic inspections, manage inventory check-in and reconciliation, and handle administrative paperwork and payments. Coordinate service appointments and review repair order invoices for accuracy while following EH&S requirements and maintaining a clean, organized work area.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Conduct accurate vehicle condition assessments and cosmetic inspections, documenting findings for Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accuracy in billing while following EH&S requirements.

Pay and Benefits

Salary: USD 20.6 - 43.2 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Balance customer needs with business goals and follow processes accurately.
•High school diploma or equivalent and a valid driver’s license; ability to lift up to 25 lbs and read/transcribe data.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Valid driver's license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

3 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Conduct accurate vehicle condition assessments and cosmetic inspections, documenting findings for Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accuracy in billing while following EH&S requirements.

Pay and Benefits

Salary: USD 20.6 - 43.2 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Balance customer needs with business goals and follow processes accurately.
•High school diploma or equivalent and a valid driver’s license; ability to lift up to 25 lbs and read/transcribe data.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Valid driver's license

Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website