HR Advisor - Broken Bow Plant

Provide first-line process and transactional support for HR systems and processes, serving as the primary contact for users via ServiceNow case management, chat, and phone. Manage high-volume walk-up support and route incoming calls to People Operations while resolving first-level requests. Support HR inboxes, intake data, employee information updates, HR system navigation, LOA support, and escalate issues to Centers of Excellence, HR directors, or leadership.