Rigging Coordinator

NBC Universal
United Kingdom
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Customer service","Relationship building","Organization","Problem-solving","Communication"]

Coordinate rigging rental operations for Sky Studios Elstree, handling customer requests end-to-end—from quoting orders and managing equipment deliveries/collections to maintaining accurate customer records and processing purchase orders. Serve as a trusted point of contact between rigging operations and onsite studio teams, liaising with productions, crews, vendors, and yard staff. Resolve issues as they arise, ensure paperwork is completed for billing, and support related rigging responsibilities as needed.

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NBC Universal
NBC Universal
15 hours ago

Rigging Coordinator

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Last checked: 2 hours agoStatus: Live

Job Summary

Coordinate rigging rental operations for Sky Studios Elstree, handling customer requests end-to-end—from quoting orders and managing equipment deliveries/collections to maintaining accurate customer records and processing purchase orders. Serve as a trusted point of contact between rigging operations and onsite studio teams, liaising with productions, crews, vendors, and yard staff. Resolve issues as they arise, ensure paperwork is completed for billing, and support related rigging responsibilities as needed.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Provide outstanding customer service to existing and potential clients for rigging requirements.
  • •Receive, quote, and process orders for rigging equipment while coordinating day-to-day production requests.
  • •Coordinate customer deliveries and collections, and maintain accurate customer files for orders, add-ons, exchanges, PO’s, sub-rentals, and returns.
  • •Communicate with yard staff and liaise with productions, rental partners, and studio teams for order processing, changes, exchanges, and equipment inspections.
  • •Accurately process purchase orders, negotiate sub-rental/equipment vendors for discount pricing, ensure paperwork is organized for billing, and handle and resolve problem situations.

Key Requirements

  • •Strong computer literacy with detailed working knowledge of Microsoft Office (Word, Excel, Outlook).
  • •Exceptional customer service skills with a strong sense of urgency.
  • •Experience in production support services within the Film and Television industry is an advantage.
  • •Ability to organize, prioritize, and execute numerous orders in tandem while handling stressful situations professionally and confidentially.
  • •Accuracy with details essential; ability to develop effective relationships with on-site teams, customers, and partners.
Experience:Film and television
Skills:Customer serviceRelationship buildingOrganizationProblem-solvingCommunication
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft OutlookRental Tracker Pro

Company Brief

NBC Universal
NBCUniversal is a global media and entertainment company producing and distributing film, television, news, sports and streaming content, and operating theme parks and consumer experiences across a portfolio of well-known brands including NBC, Universal Pictures and Peacock.
Industry: Film & Television
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: New York City, United States
Founded: 2004
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