Workplace Operations & Experience Manager

Whatnot
San Francisco, Seattle, Los Angeles
Workplace: HybridFull timeUSD 174,000 - 205,000 annuallyFunction: Facilities, Workplace & Physical OperationsExperience: 8+ yearsSkills: ["Low ego","Growth mindset","Attention to detail","Strong judgment","Cross-functional partnership"]

Lead workplace operations for the San Francisco hub and scale consistent, safe, and engaging workplace experiences across Whatnot’s West Coast office portfolio. Own operational standards, vendor support strategy, budgets, and cross-functional partnerships with Security, IT, and facilities teams. Build hospitality-first workplace programs and communications, drive readiness for openings and expansions, and use utilization and occupancy data to inform space planning.

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Whatnot
Whatnot
1 month ago

Workplace Operations & Experience Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead workplace operations for the San Francisco hub and scale consistent, safe, and engaging workplace experiences across Whatnot’s West Coast office portfolio. Own operational standards, vendor support strategy, budgets, and cross-functional partnerships with Security, IT, and facilities teams. Build hospitality-first workplace programs and communications, drive readiness for openings and expansions, and use utilization and occupancy data to inform space planning.
Location: San Francisco, Seattle, Los Angeles
Workplace: Hybrid
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations
Seniority: Manager level

Key Responsibilities

  • •Lead workplace operations for the San Francisco hub and establish operational standards, playbooks, and procedures across the regional U.S. office portfolio.
  • •Design and implement a regional vendor support strategy, including sourcing, contract negotiation, and ongoing performance management.
  • •Manage workplace operating budgets, identify efficiency opportunities, and continuously improve service, efficiency, and employee experience.
  • •Partner with Security, IT, and building partners to keep workplaces safe, resilient, and running smoothly.
  • •Build workplace programs and in-office experiences, create workplace communications/resources, and translate long-term strategy into scalable execution.
Travel: Medium travel

Pay and Benefits

Salary: USD 174,000 - 205,000 annually
Perks:Paid LeaveHealth InsuranceDentalVisionRemote WorkHome OfficeCell PhoneInternetWellness StipendChildcare401kPensionParental Leave

Key Requirements

  • •8+ years of experience in office operations, facilities, or workplace experience across multiple office locations at high-growth tech companies.
  • •A track record of building scalable workplace programs and operations, not just maintaining existing ones.
  • •Proficiency with AI tools for workplace-related support.
  • •Experience leading complex vendor relationships, negotiating contracts, and managing operational planning and budgets.
  • •A hospitality-first mindset with operational rigor and strong judgment to make thoughtful decisions independently.
Experience:8+ yearsHigh-growth techWorkplace operationsFacilitiesVendor managementOffice operations
Skills:Low egoGrowth mindsetAttention to detailStrong judgmentCross-functional partnership
Tech Stack:AI

Company Brief

Whatnot
Whatnot is a live-stream shopping marketplace connecting sellers and collectors for trading cards, toys, and collectibles. The platform hosts live auctions and interactive streams, enabling creators and small businesses to sell directly to engaged communities.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: United States
Founded: 2019
WebsiteLinkedIn