Specialist, Product Management

Mastercard
Gurugram
Full timeFunction: Communications, PR & CommunityExperience: 2-5 yearsEducation: bachelorsSkills: ["Communication","Analytical problem-solving","Organizational planning","Interpersonal skills","Thought leadership"]

Support product operations and enhancement workstreams with a focus on data-driven decision making and data governance. Drive data quality standards, validation frameworks, and monitoring to ensure reliable customer insights. Use SQL and Python to analyze data, validate outputs, troubleshoot issues, and automate reporting. Leverage AI agents to improve feedback management and usage analytics, coordinate cross-functional discussions, and manage JIRA workflows to triage and close data-related requests.

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FursaFursa
Mastercard
Mastercard
1 month ago

Specialist, Product Management

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Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Support product operations and enhancement workstreams with a focus on data-driven decision making and data governance. Drive data quality standards, validation frameworks, and monitoring to ensure reliable customer insights. Use SQL and Python to analyze data, validate outputs, troubleshoot issues, and automate reporting. Leverage AI agents to improve feedback management and usage analytics, coordinate cross-functional discussions, and manage JIRA workflows to triage and close data-related requests.
Location: Gurugram
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Support product operations and enhancements, including go-to-market planning, user onboarding, and platform maintenance.
  • •Drive data governance activities by defining data quality standards, validation frameworks, and monitoring mechanisms.
  • •Analyze product performance, data quality KPIs, and usage trends; recommend data-backed solutions for gaps or improvements.
  • •Automate reporting and recurring operational workflows using SQL/Python and AI-based intelligent workflows, including feedback ingestion and actioning.
  • •Manage JIRA tickets for product support requests, data-related issues, and bug resolution, coordinating across product, engineering, data, sales, and regional teams.

Key Requirements

  • •2–5 years of related work experience, preferably in Financial Services, Payments, or Data Analytics domains.
  • •Experience in product management, product development, and data governance (including data quality frameworks and validation processes).
  • •Strong SQL skills, including joins, aggregations, and data validation queries.
  • •Working knowledge of Python for data manipulation, automation, and analysis (e.g., pandas, numpy).
  • •Experience using Agile product management tools such as Confluence and Jira, plus working with UX design and engineering.
Experience:2-5 yearsFinancial ServicesPaymentsData Analytics
Education:Bachelor's in business, data science, information technology
Skills:CommunicationAnalytical problem-solvingOrganizational planningInterpersonal skillsThought leadership
Tech Stack:SQLPythonPandasNumpyJiraConfluenceMS OfficeGitHub CopilotMS CopilotAI agentsJIRA

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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Glassdoor: 4.1
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