Technical Project Manager

Zscaler
San Jose
Workplace: HybridFull timeUSD 118,000 - 148,000 annuallyFunction: Program & Project Management (PMO)Experience: 3+ yearsEducation: bachelorsSkills: ["Problem-solving","Collaboration","Communication","Organizational skills","Attention to detail","Analytical thinking","Urgency/execution focus"]

Manage end-to-end procurement workflows for data center-related services, driving accurate intake, tracking, and fulfillment in Coupa while coordinating across teams. Oversee purchase orders, service requests, invoicing, and SLA progress; follow up on missing inputs, approvals, and blockers. Maintain operational trackers, reports, and process documentation, reconcile reporting data, support contract routing and invoice reconciliation via Asana, and improve workflow efficiency using Jira and related tools.

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FursaFursa
Zscaler
Zscaler
1 day ago

Technical Project Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Manage end-to-end procurement workflows for data center-related services, driving accurate intake, tracking, and fulfillment in Coupa while coordinating across teams. Oversee purchase orders, service requests, invoicing, and SLA progress; follow up on missing inputs, approvals, and blockers. Maintain operational trackers, reports, and process documentation, reconcile reporting data, support contract routing and invoice reconciliation via Asana, and improve workflow efficiency using Jira and related tools.
Location: San Jose
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Manage procurement request intake through a shared team alias, ensuring requests are complete and accurately entered, tracked, and fulfilled in Coupa, Jira, and related systems.
  • •Support end-to-end processing for purchase orders and data center-related services, including colocation, IP transit, interconnects, blanket POs, and renewals.
  • •Monitor request progress against SLA expectations by following up on missing information, approvals, and blockers to drive timely resolution.
  • •Support contract routing and invoice reconciliation, including billing and payment inquiries, Finance coordination, and tracking requests through Asana.
  • •Maintain trackers, reports, and process documentation; reconcile reporting data and contribute to workflow improvements and ad hoc projects.

Pay and Benefits

Salary: USD 118,000 - 148,000 annually
Perks:Health InsurancePaid LeaveParental LeaveRetirementLearning Budget

Key Requirements

  • •3+ years of experience in procurement operations, order management, or a similar operational role, including experience using Coupa and workflow/collaboration tools such as Jira, Confluence, Asana, Ironclad, and Google Workspace.
  • •Experience supporting procurement workflows, preferably for data center-related services such as colocation, space and power, IP transit, interconnects, or cross-connects.
  • •Familiarity with contract and billing terms, including MRC and NRC, and ability to support billing validation and related operational processes.
  • •Strong attention to detail to manage high request volumes accurately within structured, SLA-driven workflows.
  • •Strong analytical, communication, and organizational skills, including spreadsheet management, data reconciliation, accurate reporting, and cross-team collaboration.
Experience:3+ yearsProcurement operationsOrder managementData center servicesInfrastructure services
Education:Bachelor's in Business, Supply Chain, Finance, or related field
Skills:Problem-solvingCollaborationCommunicationOrganizational skillsAttention to detailAnalytical thinkingUrgency/execution focus
Tech Stack:CoupaJiraConfluenceAsanaIroncladGoogle WorkspaceSpreadsheets

Company Brief

Zscaler
Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2007
WebsiteLinkedIn