Principal Customer Debug Engineer

AMD
Bellevue, Santa Clara, Austin
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 10+ yearsEducation: mastersSkills: ["Leadership","Cross-team collaboration","Root cause analysis","Problem-solving","Technical validation"]

Join AMD’s Server Customer Engineering team as a Principal Customer Debug Engineer, leading high-visibility silicon and system debug to resolve customer issues end-to-end. You’ll collaborate with global engineering teams, analyze failures across RAS, PCIe, Memory, MCA/MCE, CXL, and micro-controller components, and provide validation recommendations. Use advanced debug tooling and scripting (e.g., Python) to narrow root cause during bring-up, validation, and production phases.

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FursaFursa
AMD
AMD
1 day ago

Principal Customer Debug Engineer

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Job Summary

Join AMD’s Server Customer Engineering team as a Principal Customer Debug Engineer, leading high-visibility silicon and system debug to resolve customer issues end-to-end. You’ll collaborate with global engineering teams, analyze failures across RAS, PCIe, Memory, MCA/MCE, CXL, and micro-controller components, and provide validation recommendations. Use advanced debug tooling and scripting (e.g., Python) to narrow root cause during bring-up, validation, and production phases.
Location: Bellevue, Santa Clara, Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Work with customers to resolve failures across RAS, PCIe, Memory, MCA, CXL, and micro-controller-related issues.
  • •Collaborate with AMD global teams to identify best solutions and drive customer issues to closure.
  • •Provide validation and debug recommendations to customers for validation, new features, and debug-related questions.
  • •Utilize debug tools (debug scripts, protocol analyzers, SCAN and JTAG tools) to narrow down and root cause customer failures.
  • •Debug issues during bring-up, validation, and production phases of SOC programs, engaging and leading cross-team efforts.

Key Requirements

  • •10+ years of total experience in server/customer validation and debug, including post-silicon validation methodologies.
  • •Strong expertise debugging RAS, including reliability, availability, and serviceability validation and debug.
  • •Experience with PCIe/CXL functional and protocol debug (e.g., Gen1–Gen6), including IP bring-up, validation, and analysis.
  • •Experience with memory functional/protocol validation or debug, and MCA/MCE (machine check architecture/exception) validation and debug.
  • •Programming and scripting skills for debug support (e.g., Python scripts) plus familiarity with debug tools and high-speed test/measurement equipment.
Experience:10+ yearsServer customer engineeringPost-silicon validationSilicon debug
Education:Master's in Computer Science, Computer Engineering, Electrical Engineering, or related equivalent
Skills:LeadershipCross-team collaborationRoot cause analysisProblem-solvingTechnical validation
Languages:En-us
Tech Stack:PythonC++PerlRubyRASPCIeCXLSCANJTAGProtocol analyzersScopeX86 micro architectureMCA/MCEMicro-ControllerSOC programsHigh-speed test and measurement

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AMD
Designs and produces semiconductor products including CPUs, GPUs, and adaptive SoCs for consumer, enterprise, and embedded markets, competing across PCs, data centers, and gaming industries.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1969
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