Test Center Administrator

Prometric
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Professional communication","Report writing","Multitasking","Attention to detail","Teamwork","Issue resolution"]

Serve as the face of Prometric at the Smyrna test center by greeting examinees, verifying identification, performing required security checks, and continuously monitoring exams. Maintain and apply test center policies to ensure exam integrity, report or resolve candidate issues promptly, and safeguard secure materials and the testing environment. Support flexible scheduling needs and may assist with fingerprint scanning/recording when applicable.

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Prometric
Prometric
2 days ago

Test Center Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as the face of Prometric at the Smyrna test center by greeting examinees, verifying identification, performing required security checks, and continuously monitoring exams. Maintain and apply test center policies to ensure exam integrity, report or resolve candidate issues promptly, and safeguard secure materials and the testing environment. Support flexible scheduling needs and may assist with fingerprint scanning/recording when applicable.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification.
  • •Perform required security checks (including the use of wands).
  • •Continuously monitor candidates as they complete exams and report or resolve candidate issues with urgency.
  • •Maintain a secure environment and materials, represent Prometric’s values, and report occurrences outside company guidelines.

Pay and Benefits

Perks:401kVisionFsaPaid LeaveRetirement Savings

Key Requirements

  • •High school diploma (or equivalent) is required.
  • •Must be 18 years of age to qualify.
  • •At least one year of in-person customer service experience (e.g., call center, retail, restaurant).
  • •Ability to communicate professionally and effectively with candidates and coworkers, and to write detailed, accurate reports.
  • •Familiarity with Microsoft Windows-based programs (including MS Office, Outlook, and web browsing).
Experience:1+ years
Education:High School
Skills:Professional communicationReport writingMultitaskingAttention to detailTeamworkIssue resolution
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn