Sales Support Specialist

Edenred
Rome
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: bachelorsSkills: ["Communication","Relationship-building","Negotiation","Customer-orientation","Problem-solving"]

Support the sales team across the full sales cycle, from preparing offers to closing contracts, while ensuring top-tier customer experience. Responsible for client communications, order monitoring, document preparation, and assisting the sales network in developing new customers, with optional Salesforce CRM knowledge to boost efficiency.

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Edenred
Edenred
3 months ago

Sales Support Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 39 days agoStatus: Live

Job Summary

Support the sales team across the full sales cycle, from preparing offers to closing contracts, while ensuring top-tier customer experience. Responsible for client communications, order monitoring, document preparation, and assisting the sales network in developing new customers, with optional Salesforce CRM knowledge to boost efficiency.
Location: Rome
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Collaborate with the sales team to manage the entire sales cycle, from creating offers to contract closure.
  • •Conduct cold calls and develop new clients to expand the customer base.
  • •Engage in farming, upselling, and cross-selling to identified targets.
  • •Handle customer requests and resolve problems with timely, dedicated assistance.
  • •Communicate with customers, prepare documents and offers, monitor orders, and support the sales network in client development.

Pay and Benefits

Perks:Health InsuranceLife InsuranceTicket RestaurantSmart-workingWelfare Plan

Key Requirements

  • •1 year of prior experience in a similar or related services role
  • •Diploma or Bachelor's degree
  • •Proficiency in English (Italian required)
  • •Knowledge of Salesforce CRM is a plus
  • •Experience with CRM tools and customer-focused sales processes
Experience:1+ yearsSalesCustomer serviceCrm
Education:Bachelor's
Skills:CommunicationRelationship-buildingNegotiationCustomer-orientationProblem-solving
Languages:EnglishItalian
Tech Stack:Salesforce

Company Brief

Edenred
Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2010
WebsiteLinkedIn