Informa

3 weeks ago

Global Process Owner – Lead to Order

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 minutes agoStatus: Live

Job Summary

Own the global Lead-to-Order process end-to-end by designing, optimizing, and governing low-touch business workflows across all regions and business units. Partner with Sales, Marketing, Customer Success, Operations, GBS, and Technology to drive process consistency through Lead-to-Cash. Lead roadmap planning, automation and continuous improvement (Lean Six Sigma), ensure CRM/ERP data integrity, and build dashboards that track process performance and value creation.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Define and govern the global Lead-to-Order process, aligned with guiding principles, data strategy, and governance.
•Design clear processes with roles, KPIs/SLAs, and key “moments that matter” that drive value creation.
•Collaborate with the Order-to-Cash process owner to ensure end-to-end Lead-to-Cash journey consistency across systems.
•Drive process optimization through automation, continuous improvement initiatives, and regular assessments/gap analyses.
•Partner across teams to optimize CRM/ERP and reporting, ensuring data integrity and maintaining dashboards and process documentation.

Pay and Benefits

Perks:Annual LeaveMedical CoverEquity

Key Requirements

•Experience in sales and order process management or revenue operations (or similar roles).
•Proven record leading global process improvement initiatives across complex, multi-regional organizations.
•Expertise in Lead-to-Order, Quote-to-Cash, or related end-to-end business processes.
•Product management experience delivering best-in-class Salesforce Sales Cloud solutions.
•Experience with CRM and order management systems (e.g., Salesforce), ERP platforms, and data visualization tools (e.g., Power BI).

Skills:Customer-centricStakeholder managementCommunicationAnalytical thinkingProblem-solving

Certifications:Salesforce Sales Cloud certificationSalesforce Revenue Cloud certificationLean Six Sigma certification

Languages:English

Tech Stack:Salesforce Sales CloudSalesforce Revenue CloudCRMERPPower BIVisioLucidchartLean Six Sigma

Company Brief

Informa

Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.

Industry: Publishing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1998

Website LinkedIn

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Informa

3 weeks ago

Global Process Owner – Lead to Order

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 minutes agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Define and govern the global Lead-to-Order process, aligned with guiding principles, data strategy, and governance.
•Design clear processes with roles, KPIs/SLAs, and key “moments that matter” that drive value creation.
•Collaborate with the Order-to-Cash process owner to ensure end-to-end Lead-to-Cash journey consistency across systems.
•Drive process optimization through automation, continuous improvement initiatives, and regular assessments/gap analyses.
•Partner across teams to optimize CRM/ERP and reporting, ensuring data integrity and maintaining dashboards and process documentation.

Pay and Benefits

Perks:Annual LeaveMedical CoverEquity

Key Requirements

•Experience in sales and order process management or revenue operations (or similar roles).
•Proven record leading global process improvement initiatives across complex, multi-regional organizations.
•Expertise in Lead-to-Order, Quote-to-Cash, or related end-to-end business processes.
•Product management experience delivering best-in-class Salesforce Sales Cloud solutions.
•Experience with CRM and order management systems (e.g., Salesforce), ERP platforms, and data visualization tools (e.g., Power BI).

Skills:Customer-centricStakeholder managementCommunicationAnalytical thinkingProblem-solving

Certifications:Salesforce Sales Cloud certificationSalesforce Revenue Cloud certificationLean Six Sigma certification

Languages:English

Tech Stack:Salesforce Sales CloudSalesforce Revenue CloudCRMERPPower BIVisioLucidchartLean Six Sigma

Company Brief

Informa

Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.

Industry: Publishing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1998

Website LinkedIn