Social and Community Manager

Fireworks AI
San Mateo
Full timeUSD 140,000 - 160,000 annuallyFunction: Communications, PR & CommunityExperience: 3-6 yearsSkills: ["Judgment","Data analysis","Self-starter mindset","Creativity","Execution","Organization","Project management","Community engagement"]

Own Fireworks’ social and community presence by tracking fast-moving AI narratives, deciding what’s worth engaging with, and shaping storylines the community wants to share. You’ll monitor platforms like Discord daily, analyze engagement and sentiment, and turn insights into content experiments. Hands-on execution across content creation, community moderation, programs (newsletters, AMAs, cohorts), and planning webinars and meetups while partnering with marketing, product, and engineering.

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FursaFursa
Fireworks AI
Fireworks AI
1 month ago

Social and Community Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own Fireworks’ social and community presence by tracking fast-moving AI narratives, deciding what’s worth engaging with, and shaping storylines the community wants to share. You’ll monitor platforms like Discord daily, analyze engagement and sentiment, and turn insights into content experiments. Hands-on execution across content creation, community moderation, programs (newsletters, AMAs, cohorts), and planning webinars and meetups while partnering with marketing, product, and engineering.
Location: San Mateo
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Track relevant conversations in real time and decide what moments to jump on, framing narratives that encourage discussion about Fireworks.
  • •Monitor social, Discord, and community platforms daily; analyze engagement, reach, sentiment, growth, and community health, then report insights.
  • •Create on-brand, data-informed content and generate new formats to make technical AI topics shareable while consistently executing against the social calendar.
  • •Moderate discussions and foster helpful conversations; support community programs such as Champion/Ambassador initiatives, newsletters, AMAs, and cohorts.
  • •Plan and execute virtual and in-person events (webinars, meetups), measure impact, and share data-driven insights with marketing, product, and engineering.

Pay and Benefits

Salary: USD 140,000 - 160,000 annually

Key Requirements

  • •3–6 years of hands-on experience in social media management or community management, ideally in developer or AI communities.
  • •Strong judgment on what to react to versus ignore, with a track record of content or narratives that traveled.
  • •Proficiency in data and analytics: track metrics, interpret performance, create reports/dashboards, and optimize execution.
  • •Self-starter who proactively identifies trends/opportunities and recommends actions or ideas.
  • •Hands-on community engagement and growth experience (Discord, Reddit, X, forums), including experience with social/community analytics tools like Sprout Social.
  • •AI-native, using LLMs and generative AI tools daily and understanding developer workflows around models and inference.
  • •Meticulous organization and strong project management skills.
Experience:3-6 yearsAIDeveloper communitiesOpen-source
Skills:JudgmentData analysisSelf-starter mindsetCreativityExecutionOrganizationProject managementCommunity engagement
Tech Stack:LLMsGenerative AIDiscordRedditXSprout SocialHugging FaceAnalytics tools

Company Brief

Fireworks AI
Develops AI-driven tools to generate and optimize visual marketing content for brands and creators, automating production of short-form videos and multimedia assets for social platforms to improve engagement and scale creative workflows.
Industry: SaaS
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