Customer Solutions Engineer, Korea

Cloudflare
Seoul, Singapore
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Stakeholder management","Presentation","Consultative advisory","Commercial mindset"]

Serve as a quota-carrying technical advisor who owns the customer journey from pre-sales technical validation through onboarding, deployment architecture, and expansion. Lead technical deep-dives and PoCs, create architectural diagrams and demos, and guide customer engineering teams through configuration best practices. Own technical health and value realization, run QBRs, and use AI-augmented workflows to automate routine work and focus on high-impact architectural guidance.

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FursaFursa
Cloudflare
Cloudflare
3 days ago

Customer Solutions Engineer, Korea

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a quota-carrying technical advisor who owns the customer journey from pre-sales technical validation through onboarding, deployment architecture, and expansion. Lead technical deep-dives and PoCs, create architectural diagrams and demos, and guide customer engineering teams through configuration best practices. Own technical health and value realization, run QBRs, and use AI-augmented workflows to automate routine work and focus on high-impact architectural guidance.
Location: Seoul, Singapore
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Partner with Account Executives on technical deep-dives to capture business requirements and map customer infrastructure to fit-for-purpose Cloudflare architectures and bespoke solutions.
  • •Define and execute technical evaluations, including PoCs and Technical Validations, and deliver tailored presentations, architectural diagrams, and demonstrations during the sales cycle.
  • •Own customer onboarding and implementation oversight (without executing), designing structured migration and onboarding blueprints and guiding customers on configuration best practices.
  • •Drive commercial accountability by carrying a variable quota, monitoring customer health/telemetry for rapid time-to-value, and identifying cross-sell and up-sell opportunities; lead QBRs.
  • •Leverage AI agents and internal platforms to automate routine workflows such as RFP/security questionnaire responses, provisioning, basic telemetry monitoring, and documentation.
Travel: High travel

Key Requirements

  • •Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or Forward Deployed Engineering.
  • •Ability to whiteboard and clearly articulate complex enterprise network and security architectures.
  • •Excellent communication skills to translate technical concepts into business outcomes for both engineers and C-level executives.
  • •Commercial mindset with experience operating in a quota-carrying or revenue-aligned environment and understanding SaaS metrics and enterprise sales cycles.
  • •Technical breadth in at least four areas such as Internet fundamentals, security, performance, AI proficiency, coding/scripting, or developer platform fluency.
Experience:SaaSEnterpriseCloud
Education:
Skills:CommunicationStakeholder managementPresentationConsultative advisoryCommercial mindset
Tech Stack:DNSCDNZero TrustNetwork SecurityWorkersProof of Concept (PoCs)WAFBot ManagementFirewallsRate LimitingMTLSSASEHTTP/2TLS 1.3TCP/UDPBGPOSI ModelHTTP(S)SSL/TLSHTTP

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn