Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Deliver a customer-first experience by guiding customers through vehicle sales, appraisals, test drives, and financing applications. Perform vehicle condition assessments, manage inventory check-in and daily scanning, and complete cosmetic inspections aligned with CarMax Quality Standards. Handle paperwork and payment-related administrative tasks, coordinate service appointments, and review repair order invoices for billing accuracy while following CarMax EH&S requirements in a clean, orderly workspace.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver an exceptional experience.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Complete cosmetic inspections to meet CarMax Quality Standards.
•Coordinate service appointments and review repair order invoices for billing accuracy while handling required administrative tasks and following EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 32.4 hourly

Perks:Paid LeavePaid Holidays

Key Requirements

•Strong communication skills to represent CarMax and its products.
•Build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to balance customer needs with business goals and follow processes accurately.
•High School Diploma (or equivalent) and a valid driver’s license.

Skills:CommunicationCustomer focusIntegrityTeamworkAttention to detail

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver an exceptional experience.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Complete cosmetic inspections to meet CarMax Quality Standards.
•Coordinate service appointments and review repair order invoices for billing accuracy while handling required administrative tasks and following EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 32.4 hourly

Perks:Paid LeavePaid Holidays

Key Requirements

•Strong communication skills to represent CarMax and its products.
•Build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to balance customer needs with business goals and follow processes accurately.
•High School Diploma (or equivalent) and a valid driver’s license.

Skills:CommunicationCustomer focusIntegrityTeamworkAttention to detail

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website