Account Manager

Trane Technologies
Burnaby
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Relationship building","Conflict management","Consultative selling","Problem solving","Stakeholder management"]

Develop and grow long-term customer relationships within Trane’s Commercial HVAC services, using consultative, value-focused conversations to drive demand. Lead account strategy by qualifying opportunities, facilitating customer “buy” decisions with business cases and financial proformas, resolving conflicts through negotiation, and performing site walkthroughs and reviews. Partner with sales teams and use tools like Salesforce to support new business and strengthen existing accounts, with a compliant, proactive approach.

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Trane Technologies
Trane Technologies
6 hours ago

Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Develop and grow long-term customer relationships within Trane’s Commercial HVAC services, using consultative, value-focused conversations to drive demand. Lead account strategy by qualifying opportunities, facilitating customer “buy” decisions with business cases and financial proformas, resolving conflicts through negotiation, and performing site walkthroughs and reviews. Partner with sales teams and use tools like Salesforce to support new business and strengthen existing accounts, with a compliant, proactive approach.
Location: Burnaby
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Lead customer conversations using business-level insights to establish value and create demand.
  • •Facilitate the customer buying process by developing project business cases, financial proformas, and validating business outcomes.
  • •Manage complaints and negotiate solutions to resolve conflicts while maintaining positive relationships.
  • •Use consultative and strategic selling to grow existing accounts and pursue new business opportunities.
  • •Perform industry and market analysis, qualify opportunities early, and coordinate with sales teams to support service product sales.
Travel: Low travel

Key Requirements

  • •5+ years of demonstrated experience or a BA/BS degree.
  • •5+ years of solution sales experience with a track record of achieving/exceeding sales targets.
  • •Strong financial and business acumen with a self-starter mindset.
  • •Ability to engage multiple stakeholders and key decision makers.
  • •Available for local travel and must possess a valid driver’s license (in state) for at least 12 months with no major/frequent traffic violations in the prior 3 years.
Experience:5+ yearsSolution sales
Education:Bachelor's
Skills:Relationship buildingConflict managementConsultative sellingProblem solvingStakeholder management
Licenses:Valid driver's license
Tech Stack:Salesforce

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn