Store Manager - Heathrow all Terminals (Hounslow, , GB)

Burberry
United Kingdom
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["People leadership","Coaching","Communication","Stakeholder management","Prioritization"]

Lead Burberry’s Heathrow Airport retail operation across all terminals, overseeing a team of roughly 35–40 employees and partnering closely with an Assistant Store Manager. Drive commercial performance through sales and client engagement, while ensuring consistently high standards and operational excellence. Recruit, develop, and retain top talent, and uphold stock management, compliance, and health and safety. Deliver an elevated luxury customer experience as a brand ambassador.

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FursaFursa
Burberry
Burberry
16 hours ago

Store Manager - Heathrow all Terminals (Hounslow, , GB)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead Burberry’s Heathrow Airport retail operation across all terminals, overseeing a team of roughly 35–40 employees and partnering closely with an Assistant Store Manager. Drive commercial performance through sales and client engagement, while ensuring consistently high standards and operational excellence. Recruit, develop, and retain top talent, and uphold stock management, compliance, and health and safety. Deliver an elevated luxury customer experience as a brand ambassador.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and develop a multi-site team across Heathrow terminals to foster collaboration, accountability, and exceptional service.
  • •Drive commercial performance by identifying opportunities to maximize sales, client engagement, and business growth.
  • •Partner with the Assistant Store Manager and leadership team to ensure consistent standards and execution across all locations.
  • •Create an elevated luxury experience aligned with Burberry’s brand values and build lasting customer relationships.
  • •Oversee operational excellence including workforce planning, stock management, compliance, and health and safety standards.

Key Requirements

  • •Proven experience leading large, multi-site or high-volume retail teams in premium or luxury environments.
  • •Strong people leadership skills to inspire, coach, and develop individuals and teams.
  • •Commercial mindset with experience driving sales performance and operational effectiveness.
  • •Ability to manage multiple priorities and deliver results in a fast-paced environment.
  • •Excellent communication and stakeholder management skills with a collaborative approach.
Experience:RetailLuxuryPremium
Skills:People leadershipCoachingCommunicationStakeholder managementPrioritization

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn