Services Consultant - Scaled Professional Services (SEA/GCN)

Stripe
Singapore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Communication","Judgment","Relationship building","Cross-functional collaboration"]

Engage SMB and Commercial customers to evaluate needs, scope appropriate Professional Services, and recommend the right free or paid service offerings. Partner with Account Executives to ensure smooth handoffs and align service implementations with customer goals. Drive service attach and increase Stripe product activations, negotiate contracts and statements of work, and monitor success metrics to demonstrate ROI.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Stripe
Stripe
1 day ago

Services Consultant - Scaled Professional Services (SEA/GCN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Engage SMB and Commercial customers to evaluate needs, scope appropriate Professional Services, and recommend the right free or paid service offerings. Partner with Account Executives to ensure smooth handoffs and align service implementations with customer goals. Drive service attach and increase Stripe product activations, negotiate contracts and statements of work, and monitor success metrics to demonstrate ROI.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Evaluate user needs and recommend the right Professional Services offering (free or paid) to ensure customer success on Stripe.
  • •Drive Professional Services attach for SMB and Commercial users by providing implementation and integration support.
  • •Collaborate with Account Executives to ensure smooth user handoffs and align service offerings with user goals.
  • •Scope projects accurately to align customer needs with delivery capabilities and generate Professional Services revenue.
  • •Negotiate service contracts and statements of work, and monitor customer success metrics to demonstrate ROI.

Key Requirements

  • •2+ years of customer-facing experience at a technology or payments company with a track record of top performance.
  • •Experience in pre-sales and sales, including contract and Statement of Work (SOW) development.
  • •Ability to understand technical requirements and match them to appropriate service offerings.
  • •Strong communication skills to translate technical concepts for business audiences.
  • •Experience working cross-functionally with sales, product, and delivery teams.
Experience:2+ yearsPaymentsFintech
Skills:CommunicationJudgmentRelationship buildingCross-functional collaboration
Languages:Mandarin ChineseEnglish
Tech Stack:API-based integrations

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor