Manager Technology Enablement

Qantas Airways
Sydney
Workplace: HybridFull timeFunction: IT Operations (Systems/Network Admin)Experience: 5+ yearsEducation: bachelorsSkills: ["Problem-solving","Communication","Stakeholder management","Influencing"]

Co-create technology solutions with Qantas Loyalty tribes and squads by uncovering true business needs, defining technical requirements, and documenting workflows, user stories, and acceptance criteria. Act as a liaison between business, delivery, and technology teams while participating in Agile ceremonies, supporting task decomposition and estimation, and monitoring risks, constraints, and defects. Drive continuous improvement, cost reduction, and service simplification across the IT domain.

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Qantas Airways
Qantas Airways
3 days ago

Manager Technology Enablement

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Co-create technology solutions with Qantas Loyalty tribes and squads by uncovering true business needs, defining technical requirements, and documenting workflows, user stories, and acceptance criteria. Act as a liaison between business, delivery, and technology teams while participating in Agile ceremonies, supporting task decomposition and estimation, and monitoring risks, constraints, and defects. Drive continuous improvement, cost reduction, and service simplification across the IT domain.
Location: Sydney
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: IT Operations (Systems/Network Admin)
Seniority: Manager level

Key Responsibilities

  • •Conduct system analysis by reviewing system and enterprise architecture to assess technical behaviors and essential features.
  • •Document business requirements, workflows, technical rules, user stories, and acceptance criteria with subject matter expert input.
  • •Participate in Agile ceremonies to support software development and product processes.
  • •Serve as a liaison to facilitate communication across technical, business, and delivery teams.
  • •Identify opportunities, constraints, risks, and issues; support task decomposition and estimation; and investigate defects to aid quality assurance.

Pay and Benefits

Perks:Paid ParentalSalary Packaging

Key Requirements

  • •Bachelor's degree in information technology, Computer Engineering, or a related discipline.
  • •At least 5 years of professional experience in a similar role.
  • •Proven problem-solving abilities with a proactive approach to addressing challenges.
  • •Excellent written and verbal interpersonal and communication skills with diverse stakeholder engagement.
  • •Significant experience working within an Agile Scrum environment.
Experience:5+ years
Education:Bachelor's in information technology, Computer Engineering (or related discipline)
Skills:Problem-solvingCommunicationStakeholder managementInfluencing
Languages:English
Tech Stack:SwaggerPostmanJIRAConfluenceAgile ScrumUser storiesAcceptance criteriaAI tools

Company Brief

Qantas Airways
Australia’s flag carrier providing domestic, international and freight air services, operating Qantas, Jetstar and QantasLink brands, plus a loyalty business (Qantas Frequent Flyer) and aviation services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Mascot, NSW, Australia
Founded: 1920
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