Technical Consultant - Patient Monitoring (Field: Hamilton, NJ)

Philips
Hamilton
Workplace: HybridFull timeUSD 32 - 51 hourlyFunction: IT Support & HelpdeskExperience: 2+ yearsEducation: associatesSkills: ["Detail-oriented","Collaborative","Strong organization","Communication","Structured troubleshooting"]

Install, configure, and support hospital patient monitoring and related IT infrastructure for customer environments. Provide fast onsite and remote technical support, diagnose and troubleshoot system, network, and application issues, and implement root-cause fixes to improve stability and reduce repeat problems. Manage documentation, configuration management, and version control while collaborating with clinical partners and cross-functional teams to deliver reliable outcomes that improve patient care.

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Philips
Philips
1 month ago

Technical Consultant - Patient Monitoring (Field: Hamilton, NJ)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 27 days agoStatus: Live

Job Summary

Install, configure, and support hospital patient monitoring and related IT infrastructure for customer environments. Provide fast onsite and remote technical support, diagnose and troubleshoot system, network, and application issues, and implement root-cause fixes to improve stability and reduce repeat problems. Manage documentation, configuration management, and version control while collaborating with clinical partners and cross-functional teams to deliver reliable outcomes that improve patient care.
Location: Hamilton
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Deliver onsite and remote technical support to resolve customer issues and minimize disruption to clinical and operational workflows.
  • •Support the full lifecycle of patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
  • •Troubleshoot technical challenges using approved tools and diagnostic methods; analyze root causes and implement sustainable fixes.
  • •Maintain accurate documentation of configurations, troubleshooting activities, and support procedures using configuration management and version control.
  • •Collaborate with cross-functional teams (engineers, clinical partners, sales, and service teams) and contribute to knowledge sharing and improvement initiatives.
Travel: High travel

Pay and Benefits

Salary: USD 32 - 51 hourly
Perks:Paid Leave401kHsaEquityCompany Car

Key Requirements

  • •2.5+ years of professional experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment.
  • •Experience with patient monitoring, telemetry units, ventilators, and defibrillators is highly preferred.
  • •Foundational understanding of IT systems, networking concepts, and structured technical troubleshooting.
  • •Computer networking certification preferred, such as CompTIA Network+ or Cisco CCNA (CCNA encouraged).
  • •Associate degree in computer science, biomedical, engineering, or related field (or equivalent combination); bachelor’s preferred.
Experience:2+ yearsHealthcareHospitalIT servicesPatient monitoring
Education:Associate's in computer science, biomedical, engineering, or related field
Skills:Detail-orientedCollaborativeStrong organizationCommunicationStructured troubleshooting
Certifications:CompTIA Network+Cisco Certified Network Associate (CCNA)
Tech Stack:Networking conceptsSystem troubleshootingApplication troubleshooting

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn