Client Relationship Consultant 2 (Banker) - Petroglyph, NM

U.S. Bancorp
Albuquerque
Workplace: OnsiteFull timeUSD 20 - 23 hourlyFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Relationship building","Proactive outreach","Communication","Customer service","Interpersonal skills"]

Build and foster client relationships by proactively reaching out, understanding customer banking needs, and recommending deposit and loan solutions aligned to individual goals. Serve customers across in-person, appointment, and virtual channels, process basic transactions, open new accounts, complete service requests, and submit credit applications. Educate clients on digital and self-service tools while maintaining strong knowledge of consumer and business banking products and branch policies to deliver an excellent client experience.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
5 days ago

Client Relationship Consultant 2 (Banker) - Petroglyph, NM

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Build and foster client relationships by proactively reaching out, understanding customer banking needs, and recommending deposit and loan solutions aligned to individual goals. Serve customers across in-person, appointment, and virtual channels, process basic transactions, open new accounts, complete service requests, and submit credit applications. Educate clients on digital and self-service tools while maintaining strong knowledge of consumer and business banking products and branch policies to deliver an excellent client experience.
Location: Albuquerque
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage customers across in-person, by-appointment, and virtual channels to provide trusted counsel aligned with their banking needs and channel preferences.
  • •Maintain knowledge of consumer and business banking products and services, including digital offerings, and recommend solutions based on customer goals.
  • •Provide an optimal client experience by greeting customers, processing basic transactions, opening accounts, and completing service requests.
  • •Proactively educate clients on emerging and self-service digital products and services to help meet their financial needs.
  • •Submit credit applications and develop collaborative partnerships with branch team members and partners to better serve customers with accuracy and operational excellence.

Pay and Benefits

Salary: USD 20 - 23 hourly
Perks:Health InsuranceDentalVision401kRetirementPaid LeaveLife InsuranceLong-term DisabilityParental LeaveAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of retail banking experience (or a combination of experience and training).
  • •Build and foster client relationships through proactive outreach and follow up.
  • •Effectively engage and communicate with clients to identify needs using a digital-first mindset.
  • •Demonstrate customer service and interpersonal skills, including proficiency demonstrating digital products and self-service technologies.
Experience:Retail bankingFinancial services
Education:High School
Skills:Relationship buildingProactive outreachCommunicationCustomer serviceInterpersonal skills
Certifications:NMLS registration

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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