MGR Region Operations II

Lumen
Minneapolis
Workplace: OnsiteFull timeUSD 138,844 - 185,124 annuallyFunction: Business OperationsExperience: 5-7 yearsEducation: bachelorsSkills: ["Leadership","Communication","Organizational skills","Time management","Conflict resolution"]

Lead service delivery for residential customers and enterprise products and services across multiple organizations. Partner with Area Supervisors to oversee installation and repair of outside plant activities, drive operational efficiency, and maintain exemplary customer service. Manage staffing, training, performance, budgets, safety, and compliance while implementing new procedures. Represent the district in the community and analyze results to improve performance metrics.

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FursaFursa
Lumen
Lumen
1 day ago

MGR Region Operations II

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead service delivery for residential customers and enterprise products and services across multiple organizations. Partner with Area Supervisors to oversee installation and repair of outside plant activities, drive operational efficiency, and maintain exemplary customer service. Manage staffing, training, performance, budgets, safety, and compliance while implementing new procedures. Represent the district in the community and analyze results to improve performance metrics.
Location: Minneapolis
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Report to the Director of Operations and work independently on day-to-day operations.
  • •Lead multiple activities in a rapidly changing technological environment while maintaining a high community profile.
  • •Motivate, train, performance manage, and evaluate employees; select competent staff per hiring guidelines.
  • •Ensure customer service and that maintenance and installation meet company standards and objectives.
  • •Develop and monitor the annual capital plan, implement the Corporate Safety Program, and analyze results to drive performance improvements.
Travel: Low travel

Pay and Benefits

Salary: USD 138,844 - 185,124 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning BudgetWellness Stipend

Key Requirements

  • •Bachelor’s degree or equivalent education and experience.
  • •Typically 5-7 years of related experience and 2+ years of previous manager level leadership experience.
  • •Strong oral and written communication skills and the ability to present to executive level.
  • •Ability to analyze and manage financial data, including capital and expense budgets.
  • •Strong organizational, time management, analytical, and conflict resolution skills; proficient with spreadsheet and raw data analysis (including pivot tables).
Experience:5-7 yearsTelecommunicationsOperationsCommunity engagement
Education:Bachelor's
Skills:LeadershipCommunicationOrganizational skillsTime managementConflict resolution
Licenses:Valid driver's license
Tech Stack:SpreadsheetsPivot tables

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn