Manager 2, Technical Enablement Management

DataDog
Seoul, Sydney, Tokyo
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["People management","Coaching","Mentorship","Stakeholder management","Communication"]

Lead a distributed team of Technical Enablement Managers across APJ, owning the positioning and enablement strategy for Sales and Customer Success. Drive demand through region-wide engagement, act as a quality gate for training requests, and use customer adoption feedback to maximize ROI. Build sales enablement resources, improve intake/capacity planning, coach TEMs, monitor KPIs, and champion responsible AI usage to scale program delivery and performance.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
DataDog
DataDog
1 day ago

Manager 2, Technical Enablement Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Lead a distributed team of Technical Enablement Managers across APJ, owning the positioning and enablement strategy for Sales and Customer Success. Drive demand through region-wide engagement, act as a quality gate for training requests, and use customer adoption feedback to maximize ROI. Build sales enablement resources, improve intake/capacity planning, coach TEMs, monitor KPIs, and champion responsible AI usage to scale program delivery and performance.
Location: Seoul, Sydney, Tokyo
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Own the positioning and enablement strategy for Sales and Customer Success in APJ, driving attach rates and increased consumption of complimentary offerings.
  • •Build demand upstream by engaging Sales and Customer Success at scale, keeping materials current, and driving consistent use of the request process.
  • •Act as the quality gate for incoming requests by scoping to the right offering, focusing broad asks into targeted sessions, and aligning demand to business needs.
  • •Lead and coach a distributed team of Technical Enablement Managers, including 1:1s, performance evaluations, session shadowing, and formal performance management when needed.
  • •Monitor and optimize team KPIs (utilization, CSAT, productivity, session delivery vs. demand, attendance) and champion responsible AI use to improve productivity and program ROI.
Travel: Medium travel

Pay and Benefits

Perks:RsusEspp

Key Requirements

  • •Experienced people manager with a strong focus on executing strategies that drive measurable business impact and revenue growth.
  • •Strong coach and mentor who builds inclusive, high-performing teams and scales enablement through structured frameworks and onboarding.
  • •Demonstrated ability to build demand for an enablement or services function by partnering with Sales and Customer Success, with measurable before/after results.
  • •Comfortable using metrics and KPIs to analyze training adoption, feedback, and program ROI to decide what to scale, evolve, or retire.
  • •5+ years of experience in Training, Presales, Post-Sales, Consulting, or another customer-facing role, with education in Computer Science, Engineering, or equivalent experience.
Experience:5+ years
Education:
Skills:People managementCoachingMentorshipStakeholder managementCommunication
Tech Stack:AI toolsCloud technologiesMonitoring solutionsInfrastructure

Company Brief

DataDog
Provides a cloud-native monitoring and observability platform that unifies metrics, traces, logs, and security signals to help engineering, operations, and security teams monitor and troubleshoot modern applications and infrastructure.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2010
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn