Deliveroo

8 months ago

New Partner Experience Advisor (UKI Market)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Support newly signed partners in Manchester during their first 2 months on the Deliveroo platform, acting as the liaison between restaurants and Deliveroo to ensure tool competence, help restaurants stand out with adverts and menus, and build ongoing relationships. Collaborate with sales/account teams, coordinate with the photography team, and enjoy hybrid working after probation; base salary £26,600 with a potential £6,000 annual bonus.

Location: Manchester

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Hospitality & Food Service

Seniority: Entry level

Key Responsibilities

•Work cross-functionally within our Manchester Team which consists of Sales and Account managers to ensure our partners have a smooth journey with Deliveroo
•Lead the relationship with newly signed restaurants ensuring they are built for success
•Your key objective is to build a continued relationship with our partners so they remain engaged with us and build trust
•You will be their contact for any issues within the first 2 months
•Handle many outbound calls in a timely manner

Pay and Benefits

Salary: GBP 26,600 annually

Perks:Health InsuranceFamilyFinanceRelocationTime Away

Key Requirements

•Strong phone presence with excellent communication and listening skills.
•The confidence to make regular outbound calls.
•IT literate (including a range of Microsoft software. Salesforce knowledge desirable).
•Organisational skills and attention to detail.
•Experience in account management, sales or customer service desirable.

Experience:HospitalityRestaurantsFood service

Skills:CommunicationListeningEmotional intelligenceEmpathyOutbound callingCustomer service

Tech Stack:Microsoft OfficeSalesforce

Company Brief

Deliveroo

Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2013

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Deliveroo

8 months ago

New Partner Experience Advisor (UKI Market)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Manchester

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Hospitality & Food Service

Seniority: Entry level

Key Responsibilities

•Work cross-functionally within our Manchester Team which consists of Sales and Account managers to ensure our partners have a smooth journey with Deliveroo
•Lead the relationship with newly signed restaurants ensuring they are built for success
•Your key objective is to build a continued relationship with our partners so they remain engaged with us and build trust
•You will be their contact for any issues within the first 2 months
•Handle many outbound calls in a timely manner

Pay and Benefits

Salary: GBP 26,600 annually

Perks:Health InsuranceFamilyFinanceRelocationTime Away

Key Requirements

•Strong phone presence with excellent communication and listening skills.
•The confidence to make regular outbound calls.
•IT literate (including a range of Microsoft software. Salesforce knowledge desirable).
•Organisational skills and attention to detail.
•Experience in account management, sales or customer service desirable.

Experience:HospitalityRestaurantsFood service

Skills:CommunicationListeningEmotional intelligenceEmpathyOutbound callingCustomer service

Tech Stack:Microsoft OfficeSalesforce

Company Brief

Deliveroo

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2013

Glassdoor: 3.4

Website LinkedIn Glassdoor