Senior Collections Specialist

Banner Corporation
United States
Workplace: HybridFull timeUSD 2,419 - 2,846 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsEducation: high_schoolSkills: ["Communication","Negotiation","Organization","Problem-solving","Judgment","Customer-focused","Rapport building"]

Manage collection and recovery activities for assigned consumer, small business (QuickStep), and credit card accounts, including complex delinquency. Evaluate risk factors, recommend collection/recovery strategies, and prepare actions such as repossession, litigation, and charge-offs. Analyze delinquent accounts to build short- and long-term recovery plans, administer bankruptcy accounts, and communicate with borrowers. Produce monthly reports to support portfolio performance, ensure regulatory compliance, and identify/escalate compliance concerns.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Banner Corporation
Banner Corporation
2 days ago

Senior Collections Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Manage collection and recovery activities for assigned consumer, small business (QuickStep), and credit card accounts, including complex delinquency. Evaluate risk factors, recommend collection/recovery strategies, and prepare actions such as repossession, litigation, and charge-offs. Analyze delinquent accounts to build short- and long-term recovery plans, administer bankruptcy accounts, and communicate with borrowers. Produce monthly reports to support portfolio performance, ensure regulatory compliance, and identify/escalate compliance concerns.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage collection and recovery activities for assigned consumer, small business (QuickStep), and credit card accounts, including complex delinquency.
  • •Evaluate account performance and risk factors to recommend collection and recovery strategies.
  • •Prepare recommendations related to repossession, litigation, charge-offs, and other significant recovery actions.
  • •Analyze complex delinquent accounts to determine effective short- and long-term recovery plans.
  • •Communicate with borrowers and prepare monthly collection reports to support portfolio performance and loss mitigation.

Pay and Benefits

Salary: USD 2,419 - 2,846 annually
Perks:MedicalDentalVision401k

Key Requirements

  • •4+ years of experience in collections, recovery, loan servicing, or a related financial services function, including managing complex delinquent accounts (required).
  • •Strong understanding of consumer lending, small business lending, and credit card products.
  • •Proficiency in Microsoft Office and comfort learning new systems and technology.
  • •Clear professional communication skills, both verbally and in writing.
  • •High School Diploma or GED (required).
Experience:4+ yearsConsumer lendingSmall business lendingCollectionsCredit cardsLoan servicingFinancial services
Education:High School
Skills:CommunicationNegotiationOrganizationProblem-solvingJudgmentCustomer-focusedRapport building
Tech Stack:Microsoft OfficeQuickStep

Company Brief

Banner Corporation
Regional bank holding company providing personal and business banking, lending, wealth management, and treasury services through Banner Bank branches across the western United States. Serves individuals, small businesses, and commercial clients.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walla Walla, United States
Founded: 1890
WebsiteLinkedIn