Senior Manager of Critical Operations

Rowan
Denver
Workplace: HybridFull timeUSD 150,000 - 178,000 annuallyFunction: Architecture & Urban PlanningExperience: 10+ yearsEducation: bachelorsSkills: ["Leadership","Decision-making","Collaboration","Communication","Problem-solving"]

Lead and own the day-to-day performance of Rowan’s critical data center operations, ensuring uptime, incident response, maintenance execution, and cost efficiency across a hybrid portfolio. Serve as incident commander for site events, drive cross-functional collaboration, and balance standards with real-world execution to sustain reliable 24/7 operations.

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FursaFursa
Rowan
Rowan
2 months ago

Senior Manager of Critical Operations

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Last checked: 13 hours agoStatus: Live

Job Summary

Lead and own the day-to-day performance of Rowan’s critical data center operations, ensuring uptime, incident response, maintenance execution, and cost efficiency across a hybrid portfolio. Serve as incident commander for site events, drive cross-functional collaboration, and balance standards with real-world execution to sustain reliable 24/7 operations.
Location: Denver
Workplace: Hybrid
Employment Type: Full time
Job Function: Architecture & Urban Planning
Seniority: Sr. Manager level

Key Responsibilities

  • •Own site operational performance across all data centers, including uptime, maintenance planning, cost management, and standardization across teams.
  • •Lead incident command and resolution during site events, coordinating cross-functional response and driving timely recovery.
  • •Make and own site-level operational decisions, balancing standards with real-world execution and customer constraints.
  • •Lead and develop site operations and maintenance teams, setting expectations and building bench strength for 24/7 resilience.
  • •Collaborate with Vice President, Operations Analytics, Security Operations, and Customer Delivery to align on priorities and performance targets.

Pay and Benefits

Salary: USD 150,000 - 178,000 annually
Perks:Health Insurance401kPaid Leave

Key Requirements

  • •10+ years in critical facilities, data center, or mission-critical operations, including 4+ years leading operational teams.
  • •Proven track record owning uptime, reliability, and maintenance outcomes in a 24/7 critical environment.
  • •Strong incident command experience with the ability to lead calmly and decisively during high-pressure events.
  • •Sound operational judgment, with the ability to balance standards and discipline against real-world execution and cost.
  • •Ability to make timely, clear decisions under conflicting input without constant escalation.
Experience:10+ yearsData centerHyperscaleSustainability
Education:Bachelor's
Skills:LeadershipDecision-makingCollaborationCommunicationProblem-solving

Company Brief

Rowan
Rowan Digital is a digital agency delivering web design, development, branding, and digital marketing services. They work with startups and businesses to build online products, improve user experience, and drive growth through tailored digital solutions.
Industry: Professional Services
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