Sales and Service Leader

Sephora
United States
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Communication","Customer service","Coaching","Teamwork"]

Lead and mentor a store team to deliver exceptional client service and achieve sales goals. Drive store performance through strong client engagement, product knowledge, and personalized recommendations while fostering an inclusive, high-performing environment. Oversee onboarding, ongoing training, and daily operations to maintain Sephora standards and a welcoming shopping experience.

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Sephora
Sephora
2 months ago

Sales and Service Leader

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead and mentor a store team to deliver exceptional client service and achieve sales goals. Drive store performance through strong client engagement, product knowledge, and personalized recommendations while fostering an inclusive, high-performing environment. Oversee onboarding, ongoing training, and daily operations to maintain Sephora standards and a welcoming shopping experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals.
  • •Drive performance: Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • •Coach for growth: Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance.
  • •Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards.

Pay and Benefits

Perks:Health InsuranceWellness Stipend

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast paced and dynamic environment.
Experience:2+ yearsRetail
Skills:LeadershipCommunicationCustomer serviceCoachingTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn