Senior Technical Product Manager, Content Platforms (AI Content Operations)

Braze
New York
Full timeUSD 148,000 - 231,000 annuallyFunction: Product ManagementSkills: ["Iterative mindset","Systems thinking","Bias toward action"]

Own the AI content operations product roadmap for Content Platforms, partnering with marketing and learning teams to uncover where content workflows lose value and where automation helps. Ship AI-powered tools that shorten the path from idea to published content (from metadata generation and doc-to-CMS conversion to review, quality checks, and research assistants). Build prototypes, collaborate closely with engineering, and drive adoption through changes to daily workflows.

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FursaFursa
Braze
Braze
1 month ago

Senior Technical Product Manager, Content Platforms (AI Content Operations)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own the AI content operations product roadmap for Content Platforms, partnering with marketing and learning teams to uncover where content workflows lose value and where automation helps. Ship AI-powered tools that shorten the path from idea to published content (from metadata generation and doc-to-CMS conversion to review, quality checks, and research assistants). Build prototypes, collaborate closely with engineering, and drive adoption through changes to daily workflows.
Location: New York
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Embed with marketing and learning teams to understand the end-to-end content workflow and identify friction points, including AI experiments already in use.
  • •Own the AI content operations product roadmap (what to build, buy, and stop).
  • •Ship AI-powered tools that shorten the path from idea to published content, including metadata generation, doc-to-CMS conversion, review/quality checks, and research assistants.
  • •Build independent functional prototypes to validate ideas and sharpen requirements before full engineering investment.
  • •Drive adoption by ensuring tools change creators’ daily workflow, and partner with engineering/platform work tied to the Sanity CMS stack.

Pay and Benefits

Salary: USD 148,000 - 231,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityRetirementEsppRsusPaid LeaveLearning BudgetParental Leave

Key Requirements

  • •Experience shaping product roadmaps and shipping products that improve adoption in real user workflows.
  • •Strong content operations understanding (content calendars, drafting/review/publishing workflows, SEO, localization, asset management).
  • •Technical foundation in headless CMS and familiarity with Sanity.
  • •Comfort building prototypes and web apps using Node.js and TypeScript (and modern web frameworks).
  • •Practical experience integrating LLMs into workflows, including evaluating, prompting, and using model APIs.
Experience:Content operations
Skills:Iterative mindsetSystems thinkingBias toward action
Languages:English
Tech Stack:Node.jsTypeScriptSanityHeadless CMSClaude CodeCursorLLMModel APIs

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn