Customer Experience Banker (Downtown - Flint, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Sales","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, proactively identifying financial goals and needs, and recommending deposit and other banking products. Provide excellent customer service, resolve issues, and accurately process transactions while balancing daily. Grow and retain consumer and business relationships through disciplined follow-up, outbound calling, and referral sourcing, and deepen partnerships by educating customers and connecting them to other bank areas. Follow operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker (Downtown - Flint, MI)

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Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, proactively identifying financial goals and needs, and recommending deposit and other banking products. Provide excellent customer service, resolve issues, and accurately process transactions while balancing daily. Grow and retain consumer and business relationships through disciplined follow-up, outbound calling, and referral sourcing, and deepen partnerships by educating customers and connecting them to other bank areas. Follow operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and provide guidance.
  • •Proactively identify opportunities to grow customer relationships via a disciplined sales process, new-customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED and minimum 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role.
  • •Or a bachelor’s degree.
  • •1+ year in customer service in banking/financial services or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile and online banking services (preferred).
Experience:1+ years
Education:High School
Skills:Customer serviceRelationship managementSalesCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn