Customer Service Engineer

Cadence Design Systems
Pune
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: []

Lead the customer service engineering team at Cadence India, guiding issue resolution, technical guidance, and field service activities for Cadence products. You will coordinate with cross-functional teams, mentor junior engineers, own escalation processes, and ensure customer satisfaction by delivering timely, high-quality technical support across engagements in Pune, India.

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Cadence Design Systems
Cadence Design Systems
4 months ago

Customer Service Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead the customer service engineering team at Cadence India, guiding issue resolution, technical guidance, and field service activities for Cadence products. You will coordinate with cross-functional teams, mentor junior engineers, own escalation processes, and ensure customer satisfaction by delivering timely, high-quality technical support across engagements in Pune, India.
Location: Pune
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Manager level

Company Brief

Cadence Design Systems
Provides electronic design automation (EDA) software, IP, and services for semiconductor and systems companies to design, verify, and implement integrated circuits, systems-on-chip, and electronic systems across industries including communications, automotive, and consumer electronics.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1988
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Glassdoor: 3.9
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