Warranty Administration, Lead (Central), Dealership Operations
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Communication","Partnership","Analytical mindset","Attention to detail","Ability to influence"]Own the back-office warranty claims process across Carvana’s seven dealership sites. Submit accurate, on-time OEM warranty claims (primarily Stellantis), track each claim through review and approval to payment, and mitigate denials by correcting documentation and resubmitting. Ensure repair orders meet strict OEM compliance requirements, reconcile payments against claims, support monthly Stellantis financials submissions, and deliver analytics on volumes, approval rates, denials, and claim aging.

