Director, Product Management - Global Loyalty Platform Management

Mastercard
Missouri
Workplace: OnsiteFull timeUSD 156,000 - 265,000 annuallyFunction: Executive & General ManagementSkills: ["Business acumen","Commercial focus","Global perspective","Innovation","People leadership","Stakeholder influence"]

Own and evolve platform product capabilities for Mastercard’s Global Loyalty business, driving enhancements and new feature delivery based on business needs, market opportunities, and technology trends. Translate customer experiences and requirements into epics and user stories for Agile execution, partner with Product, Engineering, and UX, and monitor KPIs for continuous improvement. Lead and develop a team of product managers/PMT resources while supporting go-to-market readiness and operational deployment.

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Mastercard
Mastercard
1 month ago

Director, Product Management - Global Loyalty Platform Management

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Job Summary

Own and evolve platform product capabilities for Mastercard’s Global Loyalty business, driving enhancements and new feature delivery based on business needs, market opportunities, and technology trends. Translate customer experiences and requirements into epics and user stories for Agile execution, partner with Product, Engineering, and UX, and monitor KPIs for continuous improvement. Lead and develop a team of product managers/PMT resources while supporting go-to-market readiness and operational deployment.
Location: Missouri
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Develop and execute platform product capabilities for Global Loyalty, driving enhancements and delivery of new features.
  • •Translate business requirements and customer experiences into product features and functional requirements to shape the platform roadmap.
  • •Decompose requirements into well-defined features, epics, and user stories that support Agile delivery.
  • •Lead and develop product talent, providing coaching, prioritization guidance, and performance feedback.
  • •Drive platform performance reliability and continuous improvement using KPIs, customer insights, and test-and-learn methods.

Pay and Benefits

Salary: USD 156,000 - 265,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipLife InsuranceDisability InsurancePaid Sick

Key Requirements

  • •Experience operating in a matrixed environment collaborating across Product, Engineering, and Operations teams.
  • •Demonstrated ability to independently manage product execution across a defined scope or platform area.
  • •Experience applying data-driven decision-making and continuous improvement in product delivery.
  • •Experience leading and developing product talent, including individual contributors and early-tenure managers.
  • •Practical application of Agile methodologies, backlog management, and product lifecycle processes.
Skills:Business acumenCommercial focusGlobal perspectiveInnovationPeople leadershipStakeholder influence

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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Glassdoor: 4.1
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