Customer Experience Banker-(Aurora, CO-Quincy and Buckley)

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Issue resolution","Sales","Relationship management","Communication and presentation"]

Serve as a financial concierge for walk-in customers, building and growing consumer and business relationships through proactive needs discovery and a disciplined sales approach. Provide exemplary customer service by resolving issues and accurately processing transactions. Educate customers on deposit and lending products and refer them across the bank to deepen partnerships, while following operational, security, risk, and regulatory policies. Use mobile and online banking technology to support customer goals.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
5 days ago

Customer Experience Banker-(Aurora, CO-Quincy and Buckley)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, building and growing consumer and business relationships through proactive needs discovery and a disciplined sales approach. Provide exemplary customer service by resolving issues and accurately processing transactions. Educate customers on deposit and lending products and refer them across the bank to deepen partnerships, while following operational, security, risk, and regulatory policies. Use mobile and online banking technology to support customer goals.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Process customer transactions accurately and efficiently while providing exemplary service.
  • •Proactively identify opportunities to grow relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate customers on bank deposit and lending products, and refer customers to other areas of the bank to deepen partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:Health InsuranceLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid HolidaysWellness Stipend

Key Requirements

  • •High School Diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Ability to understand and educate customers on consumer deposit products and consumer lending.
  • •1+ year of customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
  • •Cash handling skills (preferred).
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceIssue resolutionSalesRelationship managementCommunication and presentation
Licenses:NMLS
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn