BR Payments Ops Specialist

Sporty Group
Mexico City
Workplace: OnsiteFull timeFunction: Finance & AccountingEducation: bachelorsSkills: ["Analytical","Problem-solving","Communication","Interpersonal skills","Time management"]

Support and optimize payment operations across Mexico, including deposits, withdrawals, refunds, reconciliations, and customer payment queries. Collaborate with local payment providers and banks to resolve transaction issues, monitor transactions in real time to detect suspicious activity, and analyze payment behavior to improve payment flows. Document workflows and SOPs, help integrate and test new payment technologies, and ensure compliance with regulations and internal policies during payment incidents.

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Sporty Group
Sporty Group
9 months ago

BR Payments Ops Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Support and optimize payment operations across Mexico, including deposits, withdrawals, refunds, reconciliations, and customer payment queries. Collaborate with local payment providers and banks to resolve transaction issues, monitor transactions in real time to detect suspicious activity, and analyze payment behavior to improve payment flows. Document workflows and SOPs, help integrate and test new payment technologies, and ensure compliance with regulations and internal policies during payment incidents.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Support end-to-end payment processes including deposits, withdrawals, refunds, reconciliations, and customer queries.
  • •Collaborate with local payment providers and banks to resolve transaction-related issues.
  • •Monitor transactions in real time to detect, investigate, and escalate suspicious or fraudulent activity.
  • •Analyze customer payment behavior and trends to recommend improvements to payment flows and methods.
  • •Document workflows and SOPs and support integration and testing of new payment technologies, while ensuring regulatory compliance and incident support.

Pay and Benefits

Perks:Annual BonusPaid LeaveEquipmentRetreats

Key Requirements

  • •Bachelor’s degree in Finance, Business, Risk Management, or a related field (or equivalent work experience).
  • •2–3 years of experience in payments, financial operations, or fintech/e-commerce environments.
  • •Fluency in English.
  • •Solid understanding of payment systems, funds flows, and reconciliation processes.
  • •Experience with payment gateways, PSPs, or transaction monitoring tools is preferred.
Experience:FintechE-commerce
Education:Bachelor's in Finance, Business, Risk Management
Skills:AnalyticalProblem-solvingCommunicationInterpersonal skillsTime management
Languages:English

Company Brief

Sporty Group
Operates an online retail platform offering sports apparel, equipment, and accessories across multiple sports categories, targeting consumers and amateur athletes with a range of brands and direct-to-consumer products.
Industry: E-commerce
Website