Mastercard

1 week ago

Manager, Product Development Disputes

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Create and evolve a new disputes product from zero-to-one, driving product roadmap priorities, go-to-market strategy, and P&L management. Use a data-driven, test-and-learn approach to continuously optimize end-user and customer experience. Partner cross-functionally across Product and technical teams, apply the broader payments ecosystem context (regulatory, legal, technology, competition), and lead delivery using the Studio framework and clear product documentation.

Location: Dublin, Mountain View

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Create a net new dispute product from zero-to-one, overseeing product evolution and incremental improvements across the product lifecycle.
•Take a data-driven approach to product enhancements, identify opportunity areas, and contribute to the Product roadmap and prioritization.
•Manage ongoing innovation and enhancements using the Studio framework and drive continuous product documentation and knowledge sharing.
•Apply broader payments ecosystem understanding (e.g., regulatory, legal, technology, competition) to make fact-based business and product decisions.
•Lead delivery by understanding SDLC, surfacing obstacles to meet time and budget, and communicating proposals to senior management while partnering cross-functionally.

Key Requirements

•Experience designing and developing a product from zero to one, identifying customer needs and delivering an excellent customer experience.
•Experience independently developing and managing budgets for multiple products and projects.
•Understand and explain business context and associated customer use cases.
•Verbal and written communication that is clear and concise.
•Ability to improve team processes to accelerate product development, delivery, innovation, reduce costs, and improve quality.

Experience:PaymentsFintech

Skills:CommunicationData-driven thinkingStakeholder managementContinuous improvementCross-functional collaboration

Tech Stack:Studio frameworkTest & learn experimentationDashboardsSoftware Development Lifecycle (SDLC)

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Mastercard

1 week ago

Manager, Product Development Disputes

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Dublin, Mountain View

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Create a net new dispute product from zero-to-one, overseeing product evolution and incremental improvements across the product lifecycle.
•Take a data-driven approach to product enhancements, identify opportunity areas, and contribute to the Product roadmap and prioritization.
•Manage ongoing innovation and enhancements using the Studio framework and drive continuous product documentation and knowledge sharing.
•Apply broader payments ecosystem understanding (e.g., regulatory, legal, technology, competition) to make fact-based business and product decisions.
•Lead delivery by understanding SDLC, surfacing obstacles to meet time and budget, and communicating proposals to senior management while partnering cross-functionally.

Key Requirements

•Experience designing and developing a product from zero to one, identifying customer needs and delivering an excellent customer experience.
•Experience independently developing and managing budgets for multiple products and projects.
•Understand and explain business context and associated customer use cases.
•Verbal and written communication that is clear and concise.
•Ability to improve team processes to accelerate product development, delivery, innovation, reduce costs, and improve quality.

Experience:PaymentsFintech

Skills:CommunicationData-driven thinkingStakeholder managementContinuous improvementCross-functional collaboration

Tech Stack:Studio frameworkTest & learn experimentationDashboardsSoftware Development Lifecycle (SDLC)

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor