Werkstudent Customer Service (m/w/d)

Edenred
Munich
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Skills: ["Communication","Teamwork","Analytical thinking","Customer orientation","Problem-solving"]

A part-time Werkstudent role in a multinational benefit provider team, supporting customer service by contributing to digital product development, data-driven analysis, and supplier/customer inquiries. You’ll work on projects to expand the product portfolio and help optimize customer processes, while engaging with customers and suppliers and gaining practical experience in a multicultural environment.

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Edenred
Edenred
3 months ago

Werkstudent Customer Service (m/w/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

A part-time Werkstudent role in a multinational benefit provider team, supporting customer service by contributing to digital product development, data-driven analysis, and supplier/customer inquiries. You’ll work on projects to expand the product portfolio and help optimize customer processes, while engaging with customers and suppliers and gaining practical experience in a multicultural environment.
Location: Munich
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Intern level

Key Responsibilities

  • •Development of digital products and processes: support the team in concepting and implementing new digital solutions and contribute to the evolution of existing products
  • •Data-driven evaluation and analysis: analyze project data, identify optimization potentials and develop data-driven solutions to improve customer processes
  • •Innovative projects: work on exciting projects that expand our product portfolio and strengthen our market position
  • •Customer inquiries: handle and resolve inquiries from customers and target groups to ensure satisfaction
  • •Supplier inquiries: processing supplier inquiries

Pay and Benefits

Perks:Home OfficeLearning Budget

Key Requirements

  • •Enrolled student (m/f/d) in Economics or a comparable field of study
  • •Analytical thinking and data affinity is a plus but not required
  • •Interest in digital products and innovative technologies
  • •Customer orientation and strong communication skills (desirable, can be developed further)
  • •Ability to work independently and in a team
Skills:CommunicationTeamworkAnalytical thinkingCustomer orientationProblem-solving
Languages:German

Company Brief

Edenred
Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2010
WebsiteLinkedIn